# Inflo Health

> Never Miss a Follow-Up


## Posts

- [Governance is the New Differentiator in AI](https://inflohealth.com/blog/ai-in-healthcare-needs-governance-before-it-needs-more-intelligence/): Healthcare organizations now use artificial intelligence (AI) in many clinical workflows. AI can help clinicians read images, write documentation, identify risks, and support decisions. These tools improve efficiency and reduce administrative work. However, every AI recommendation creates a new responsibility. Organizations must ensure that important information reaches the right clinician and results in the correct action. This is the central message of Angela Adams’ excellent article, “Governance is the New Differentiator in EHR-Adjacent AI,” published by Healthcare IT Today. Rather than focusing on who has the smartest AI model, she explains why governance will become the true differentiator for healthcare organizations. […]
- [The Cardiologist Who Coded: A Cardiologist-Engineer's Take on Fixing Healthcare Access](https://inflohealth.com/podcast/the-cardiologist-who-coded/): What happens when the technology is ready but the health system isn’t? And what happens when the health system is ready but the technology timeline says Q3? Dr. Clifton Watt has lived both sides of that tension. A practicing cardiologist and Executive Medical Director at UCSF, he trained as a software engineer before medicine — a combination that gives him a rare ability to see the gap between what technology promises and what clinical reality demands. In this episode, Dr. Watt joins Angela Adams and Kandice Garcia to talk about where healthcare innovation is actually heading, why access to care is […]
- [Improving Patient Understanding of Radiology Reports with AI Translation](https://inflohealth.com/blog/improving-patient-understanding-of-radiology-reports-with-ai-translation/): Patients now see their radiology results as soon as they’re finalized, often before their provider does. With 90% of portal users viewing test results online and nearly 60% reading them before hearing from a clinician, health systems face a new reality: patients are engaged, but the experience of receiving complex imaging findings through a portal was never designed for them. The result is confusion, anxiety, delayed follow-up, and a growing gap between information access and genuine understanding. Closing that gap requires rethinking how imaging results are communicated, how patients are guided to next steps, and how the system supports both sides […]
- [Why Radiology Follow-Up Needs Stratified Workflows, Not a Single Pipeline](https://inflohealth.com/blog/why-radiology-follow-up-needs-stratified-workflows-not-a-single-pipeline/): Radiology has become very good at generating follow-up recommendations and increasingly good at detecting them automatically. What it has not solved is the harder downstream problem: ensuring the recommended next step actually happens for the right patient, at the right level of urgency. Treating every recommendation as if it were the same—routing all of them through a generic, uniform notification or scheduling process—results in two failures at once. Low-risk findings get overworked, and genuinely dangerous findings slip through because the system has no way to treat them differently. Effective follow-up requires stratification: matching the intensity of communication, intervention, and tracking to […]
- [AI Will Not Replace Radiologists. It Will Redefine Radiology: AI Governance and Deploying AI Responsibly](https://inflohealth.com/podcast/ai-governance-and-workflow-integration/): The question of whether AI will replace radiologists is, in the words of Dr. Shlomit Stein, “just ridiculous.” But the harder question — how health systems actually govern, deploy, and teach around AI responsibly — is one she has spent years building a real answer to. Dr. Stein is Professor of Radiology at the Zucker School of Medicine at Hofstra Northwell, Director of AI for Enterprise Imaging at Northwell Health, and Program Director for the Radiology Residency at Lenox Hill Hospital. Her career spans academic radiology, operational improvement, enterprise AI strategy, and residency education — and the thread connecting all of […]
- [Accountable AI as Accountable Care](https://inflohealth.com/blog/accountable-ai-as-accountable-care/): Much of the debate about artificial intelligence (AI) in medicine still turns on a single question: Is the model accurate? Accuracy matters, but it is a poor proxy for whether patients are actually helped. A diagnostic algorithm can produce a technically correct prediction and still sit at the center of preventable harm because the prediction is only the first link in a long chain of human and organizational actions. The most accountable AI system is not the one that produces the right answer, but the one that reliably converts that answer into appropriate, completed care for every patient. Building on emerging […]
- [From Idea to Impact: Building Successful Healthcare Programs amid the Chaos](https://inflohealth.com/podcast/building-healthcare-program-success/): What do you do when you know what your patients need, but the system has no clear way to pay for it? For Josh Gregoire, DNP, RN, AVP of Quality and Population Health at Valley Health System in New Jersey, the answer has never been to stop. It has been to find another way. Josh leads quality and population health for an ACO managing nearly 90,000 patient lives. His work includes programs many health systems struggle to fund or even start: a Food as Medicine program for patients with diabetes, a growing LGBTQ primary care center, and an IRB-approved randomized controlled […]
- [Leading When Healthcare Feels Impossible](https://inflohealth.com/podcast/leading-when-healthcare-feels-impossible/): Healthcare leaders are drowning in a sea of “fires” — staffing shortages, technology decisions, frontline burnout, AI anxiety — and many describe the experience as chaos. But what if the real problem isn’t chaos at all? In this special episode of Success in Chaos, Angela Adams sits down with her co-host Kandice Garcia, RN — CEO of TungstenQI Partners and Quality Improvement Director for the ACR Learning Network — to reframe how leaders see, and lead through, the complexity of modern healthcare. Kandice traces her unconventional path from exercise physiologist to radiology nurse to architect of one of the most successful […]
- [Coordination Debt: Why More AI Creates More Work in Healthcare](https://inflohealth.com/blog/coordination-debt-why-more-ai-creates-more-work-in-healthcare/): Coordination debt is the hidden cost that accumulates when health systems adopt AI tools without designing the workflows between them. More detection, more flags, and more outputs without ownership, accountability, or follow-through infrastructure shifts work onto clinicians instead of removing it. Evidence shows that healthcare organizations only realize the value of AI investments when they treat the space between their tools as infrastructure worth building. What Is Coordination Debt in Healthcare? Angela Adams, CEO of Inflo Health, recently introduced the concept of coordination debt in Inc., describing it as the operational cost that builds when organizations buy tools that work independently but […]
- [The Validation Burden Problem, And Why Completion Is The Real Answer](https://inflohealth.com/blog/the-validation-burden-problem-and-why-completion-is-the-real-answer/): “Validation burden” — the manual review overhead that AI-generated findings create before a human trusts them enough to act — has become the fashionable way to talk about what’s wrong with AI in radiology. The framing is getting traction because it is half-true. AI does create review work. Reducing that work is a reasonable goal. But validation burden is the symptom. Incomplete follow-through is the disease. This post is about why the validation-burden frame is too small, what the real operational problem actually is, and what the right answer looks like if you are evaluating vendors in 2026. What is validation […]
- [You Can’t Innovate in a House on Fire](https://inflohealth.com/podcast/you-cant-innovate-in-a-house-on-fire/): What happens when your most critical imaging system — the one that touches 70% of emergency patients — is running on a 23-year-old platform that keeps going down? Oliver Galicki, Vice President of Clinical Applications at Memorial Hermann, knows exactly what that feels like, and he joined Success in Chaos to share how he navigated one of the most complex infrastructure decisions a health system can face. The Chaos Technical debt in healthcare IT is not just inconvenient — it is operationally dangerous. Oliver describes a legacy PACS environment built on 250-plus servers, spanning three different solutions across radiology and cardiology, […]
- [Epic has Art. Here’s what Art can’t see.](https://inflohealth.com/blog/epic-has-art-heres-what-art-cant-see/): If your health system runs Epic, you may already be piloting Art — Epic’s native AI for extracting incidental findings from radiology reports — alongside Cadence for follow-up scheduling and Penny for autonomous coding. Early results are real: at The Christ Hospital, Art has been credited with a 69% early lung cancer detection rate versus a 46% national average. That is meaningful. It is also not the same as a closed loop. This post is a straight answer to the procurement question every Epic shop is asking right now: “We already have Art. Why do we need a separate platform for […]
- [Why Detection Is Not Follow-through (And What the Difference Costs You)](https://inflohealth.com/blog/why-detection-is-not-follow-through-and-what-the-difference-costs-you/): Detection tells you a finding exists. Follow-through ensures the patient actually gets care. Those are not the same thing, and in most health systems the gap between them is where clinically significant incidental findings quietly disappear. If your operational measure of success is “the AI flagged the nodule,” you are measuring the first ten percent of the workflow and calling it done. This post is about the other ninety percent — why it breaks, what it costs, and how to tell whether your current stack is actually closing the loop or just finding the problem and walking away. What does detection […]
- [What Great Leaders Do When Everything Is Falling Apart](https://inflohealth.com/podcast/what-great-leaders-do-when-everything-is-falling-apart/): Some leaders unravel in crisis. Others get sharper. They do not become louder, more controlling, or more certain than the moment requires. Instead, they create calm. They narrow the focus. They tell the truth. They listen before they fix. And when the pressure lifts, their teams are often stronger than they were before the disruption began. That pattern is at the center of The Five Things Great Leaders Do When Everything Is Falling Apart, a leadership article synthesized from 50 conversations on the Success in Chaos podcast. The piece draws on interviews with executives, healthcare leaders, coaches, entrepreneurs, and frontline operators […]
- [What Closed-loop Actually Means: A Health System Checklist](https://inflohealth.com/blog/what-closed-loop-actually-means-a-health-system-checklist/): “Closed loop” has become one of the most overused terms in healthcare AI. Every vendor claims it. Very few deliver it. A closed loop is not an alert with a queue on top — it is a verifiable sequence that starts at a signed radiology report and ends at a reconciled completion event, with every handoff in between tracked, owned, and auditable. This post gives you a practical checklist. Run your current workflow against it. Any item you cannot check is a place where findings are quietly falling out of your system. What does “closed-loop” actually mean? A closed-loop incidental findings […]
- [Radiology AI Has a Last-Mile Problem. It’s Time to Operationalize the Finish.](https://inflohealth.com/news/radiology-ai-has-a-last-mile-problem-its-time-to-operationalize-the-finish/): Artificial intelligence is changing radiology. Across health systems, AI tools are becoming faster and more effective at identifying pulmonary nodules, lesions, and other potentially serious findings. These tools can help radiologists detect what may otherwise be missed, prioritize cases, and generate new clinical insights at scale. But detection is only the beginning. As Angela Adams, RN, CEO of Inflo Health, recently wrote in MedCity News, radiology is facing a last-mile problem: AI may improve detection, but follow-through still breaks. A patient may receive imaging. An AI tool may flag a concerning finding. A radiologist may recommend follow-up. The report may be […]
- [AI Is Our Second Chance to Fix Healthcare (If We Don’t Repeat the Same Mistake)](https://inflohealth.com/podcast/ai-is-our-second-chance-to-fix-healthcare-if-we-dont-repeat-the-same-mistake/): Electronic health records (EHRs) were meant to modernize healthcare—but instead, they may have reinforced many of the system’s biggest challenges. In this episode of After the Chaos, Angela and Kandice reflect on their conversation with Melinda Kidder, DHA, MSN, RN, Chief Nursing Officer for the Office of the National Coordinator for Health IT, and a critical insight: EHRs didn’t fundamentally redesign healthcare—they simply digitized it. By replacing paper workflows with digital ones without rethinking how care is delivered, health systems introduced new layers of complexity, administrative burden, and fragmentation. Today, clinicians face overwhelming inbox volumes, disconnected care teams, and patient engagement […]
- [How Nurses Calm Healthcare Technology’s Chaos](https://inflohealth.com/podcast/how-nurses-calm-healthcare-technologys-chaos/): Healthcare technology has never moved faster. But according to Melinda Kidder, DHA, MSN, RN, CENP, MPHC, Chief Nursing Officer for the Office of the National Coordinator for Health IT, one critical mistake continues to undermine progress: building solutions without the clinicians who actually use them. In this episode of Success in Chaos, Kidder joined Angela and Kandice to share lessons from her journey: from bedside nurse to Chief Nursing Officer for the Assistant Secretary for Technology Policy at the U.S. Department of Health and Human Services. Her message was clear: nurses cannot be an afterthought in technology design. Early adoption of […]
- [Rural Health Transformation Must Start with the Problem We're Missing](https://inflohealth.com/blog/rural-health-transformation-must-start-with-the-problem-were-missing/): The $50 billion in CMS Rural Health Transformation (RHT) program funding flowing to all 50 states represents an unprecedented commitment to rural America’s health crisis. States are investing in telehealth networks, workforce pipelines, chronic disease prevention, AI-enabled care coordination, and mobile health units. These are all necessary initiatives. But we’re dancing around a critical problem that’s hiding in plain sight: missed patient follow-ups. The Invisible Crisis Imagine this scenario, repeated thousands of times daily across rural America: A patient in a remote county experiences chest pain or discovers a suspicious lesion. They travel—sometimes hours—to the nearest imaging center or hospital. A […]
- [More Data. More Detection. More Chaos.](https://inflohealth.com/podcast/more-data-more-detection-more-chaos/): In this episode of After the Chaos, Angela and Kandice reflect on what happens when early detection accelerates faster than the systems designed to act on it. As technologies like whole-body MRI make it possible to identify risk earlier than ever—often before symptoms appear—they are also generating a new challenge: an overwhelming volume of information without clear pathways to care. The conversation examines a future where prevention could happen in a single visit, replacing today’s fragmented approach to screenings across multiple specialties. But while the vision is compelling, the reality is more complex. Healthcare today remains largely fee-for-service, symptom-driven, and reactive—leaving […]
- [Prevention in a Chaotic System](https://inflohealth.com/podcast/prevention-in-a-chaotic-system-dr-durand-prenuvo/): What If You Knew Where You Were in Your Health Journey? In this episode of Success & Chaos, hosts Angela Adams, RN, and Kandice Garcia, RN, sit down with Dr. Dan Durand, radiologist, physician executive, and President & Chief Medical Officer of Prenuvo. Their conversation explores a fundamental question: What would healthcare look like if prevention wsa the primary goal? Dr. Durand’s career has taken him from Johns Hopkins Medical School to McKinsey & Company, and from startup innovation to health system leadership. Across each chapter, one theme has remained constant: the need for better data to guide better decisions. That […]
- [Inc. Names Angela Adams, RN, CEO of Inflo Health, to Its 2026 Female Founders 500 List](https://inflohealth.com/news/inc-names-angela-adams-rn-ceo-of-inflo-health-to-its-2026-female-founders-500-list/): Atlanta, GA – March 3, 2026 – Inflo Health is proud to announce that Angela Adams, RN, has been named to Inc.’s 2026 Female Founders 500, an annual list honoring the most dynamic women business leaders in the United States. The honor recognizes founders whose bold ideas, resilience, and execution are shaping the future of their industries. The 2026 Female Founders honorees collectively generated approximately $12.3 billion in 2025 revenue and $12.2 billion in funding to date, underscoring the economic impact of women-led businesses across sectors. Each year, Inc. editors evaluate applications through a rigorous, multi-round selection process. Founders are assessed […]
- [Inflo Health Launches Cardiology Suite to Further Close the “Last Mile” Gap in Healthcare Delivery](https://inflohealth.com/news/inflo-health-launches-cardiology-suite-to-further-close-the-last-mile-gap-in-healthcare-delivery/): Atlanta, GA (February 4, 2026) — Inflo Health, the market leader in high-reliability follow-up care, today announced the launch of a comprehensive cardiology suite designed to address care management gaps across three of the most costly and prevalent cardiovascular conditions: Abdominal Aortic Aneurysm (AAA), Heart Failure, and Coronary Artery Calcification (CAC). The expansion represents a step-change evolution of the Inflo platform as an enterprise care orchestration layer, expanding patient management capacity across diagnostic insights. The Case for Cardiology Orchestration As AI detection algorithms continue to proliferate—more than 1,250 currently cleared by the U.S. Food and Drug Administration (FDA), most within medical imaging—healthcare faces a […]
- [From Insight to Action: Building Reliable Pathways Through the Last Mile of Diagnostic Care](https://inflohealth.com/blog/from-insight-to-action-building-reliable-pathways-through-the-last-mile-of-diagnostic-care/): Healthcare has entered an era of rapid diagnostic expansion. Radiology, cardiology, emergency medicine, and interventional specialties now generate more clinical insight than ever before. Advanced imaging identifies pulmonary nodules, abdominal aortic aneurysms, liver lesions, and cardiopulmonary abnormalities at earlier stages of disease. These insights hold great promise for improving outcomes. Yet detection alone does not save lives. The impact of diagnostic insight depends on whether patients reach the next step in care. The period between identifying a finding and completing follow-up represents the most vulnerable point in the care journey. This phase, often described as the “last mile” of diagnostic care, […]
- [What We Learned from a Week with Rural Healthcare Leaders](https://inflohealth.com/blog/a-week-with-rural-healthcare-leaders/): After a week spent with rural healthcare leaders at the American Hospital Association Rural Health Care Leadership Conference, one thing became clear. Rural providers are not asking for sympathy. They are asking for systems that finally work for them. Across conversations with CEOs, radiology leaders, and clinical operators, the tone was both hopeful and urgent. Rural hospitals are navigating workforce shortages, reimbursement pressure, and rising expectations for digital transformation. Yet many are doing so with fewer resources than ever before. Radiology sits at the center of this challenge. Imaging is often the gateway to diagnosis, specialty care, and long-term treatment planning. […]
- [Disrupt the Chaos, Not the Purpose](https://inflohealth.com/podcast/disrupt-the-chaos-not-the-purpose/): Healthcare is being disrupted from every angle, but Crista Durand, MBA, FACHE, has a clear message: disrupt the process, not the purpose. In this episode of Success in Chaos, Angela Adams, RN, and Kandice Garcia, RN, sit down with Crista, President & CEO of Hospital for Special Care, to explore how disciplined simplicity, relentless communication, and trust-based culture turn strategy into real-world results. Crista shares what makes her hospital unique—serving both adults and children with complex medical needs, including one of only a handful of inpatient autism programs in the country—and how that mission shapes her leadership. She breaks down her […]
- [How Does AI Reduce Clinician Burnout? What the Evidence Shows](https://inflohealth.com/blog/ai-workflow-burnout-reduction-healthcare/): AI reduces clinician burnout only when it actually removes work: cutting documentation, administrative load, and cognitive burden from daily workflows. When technology instead adds tools, alerts, or parallel processes, it shifts work rather than removing it and can make burnout worse. Peer-reviewed studies and real-world implementations consistently show the benefit depends on how AI is deployed, not whether it is. National frameworks and empirical studies increasingly show that technology does not reliably improve well-being unless it is explicitly designed to reduce administrative burden and cognitive load embedded in daily work. The National Academy of Medicine’s National Plan for Health Workforce Well-Being […]
- [2026 Healthcare AI Predictions](https://inflohealth.com/blog/2026-healthcare-ai-predictions/): Healthcare AI is moving fast. Over the past few years, most innovation has focused on one question: Can we detect something earlier or more accurately? By 2026, that question will matter less than what comes next. The next phase of healthcare AI will be defined by follow-through. Detection without action does not improve outcomes, reduce costs, or protect patients. Below are four predictions that will shape how health systems think about AI in 2026 and beyond. 1. More AI Detection Means a Bigger Follow-Up Problem Prediction:The number of FDA-cleared AI detection algorithms will continue to rise rapidly. Imaging, lab tests, pathology, […]
- [Reflections on Our Conversation with David Facchini, MBA](https://inflohealth.com/podcast/reflections-on-our-conversation-with-david-facchini-mba/): In this episode of After the Chaos, Angela and Kandice reflect on their conversation with David Facchini, Director of Radiology at Yale, and someone who has lived every phase of building a follow-up program from the ground up. Before purpose-built technology existed, David and his team built a completely manual system, investing 10 FTEs and four years to operationalize actionable findings follow-up at scale. The program improved care, but it came with a cost few health systems can absorb. Angela and Kandice use David’s experience to explore a central question health systems face today: Should we buy technology or build it […]
- [Moving Beyond the Worklist: Why Agentic AI Is Radiology’s Next Efficiency Leap](https://inflohealth.com/news/agentic-ai-is-radiologys-next-efficiency-leap/): Radiology is in an everlasting do-more-with-less era. Payment rates continue to tighten, operating costs keep climbing, and workforce shortages are stretching teams to their limits. Yet expectations for speed, accuracy, and reliability have never been higher. For years, radiology departments have tried to manage this tension with worklists. These lists track patients who need follow-up, outreach, scheduling, or additional care. On paper, they create visibility. In practice, they often become long, manual to-do lists that rely on already overburdened humans to keep care moving forward. That model is starting to break. Agentic AI offers a fundamentally different approach. Instead of simply […]
- [The Front Lines of Chaos](https://inflohealth.com/podcast/the-front-lines-of-chaos/): Healthcare doesn’t run on technology alone—it runs on people who show up every day to bring order to complexity, calm to crisis, and humanity to a system that often feels overwhelming. In this episode of Success in Chaos, we sit down with David Facchini, Director of Radiology and Biomedical Imaging at Yale New Haven Hospital, to explore what it truly means to lead from the front lines. David’s journey—from patient transporter to executive—shapes a leadership philosophy grounded in trust, humility, and connection. He speaks openly about the importance of sitting with staff, listening deeply, and leading “like you’re talking to your […]
- [RSNA 2025 Special Episode](https://inflohealth.com/podcast/rsna-2025-special-episode/): Fresh off RSNA, one thing was clear: radiology has officially moved past the era of “AI as a demo” and into “AI as infrastructure.” For years, the exhibit hall has been filled with impressive algorithms and detection tools. This year felt different. The conversation shifted from shiny widgets to real workflows—how AI fits into complex clinical environments, integrates with legacy systems, and actually supports patient care end to end. Technology selection is no longer about liking a tool. It is about vision, interoperability, budget reality, and operational readiness. Radiology leaders are now asking tougher questions: At the same time, buyers are […]
- [Inflo Health to Showcase Agentic AI Safety Net for Radiology Follow-Up at RSNA 2025](https://inflohealth.com/news/inflo-health-agentic-ai-rsna-2025/): Atlanta, GA — November 24, 2025 — Inflo Health, a leading innovator in high-reliability, AI-powered follow-up care, will exhibit at the Radiological Society of North America (RSNA) 2025 Annual Meeting in Chicago, November 30–December 4. RSNA 2025 is the premier global radiology conference, drawing tens of thousands of imaging professionals from around the world under this year’s theme, “Imaging the Individual,” which emphasizes radiology’s role in precision medicine and personalized care. Diagnostic imaging is a cornerstone of preventive care, yet hundreds of millions of imaging studies are performed every year in the U.S., with more than half of recommended follow-ups going […]
- [Mastering Focus in Chaos](https://inflohealth.com/podcast/mastering-focus-in-chaos/): In healthcare, chaos is a constant, but so is the opportunity for innovation. In this episode of Success in Chaos, hosts Angela and Kandice sit down with Dawn Davison, MPH, FACHE, President of the ACHE Upstate New York Chapter and a nationally recognized leader in healthcare innovation and quality improvement. From her early days watching her mother care for patients in one of the first AIDS clinics to leading system transformation efforts, Dawn has built a career around making healthcare better. She shares how curiosity, empathy, and relationships can drive measurable improvement — and how trust and distributed leadership fuel innovation […]
- [Closing the Loop: Why Radiology Follow-Up Deserves an AI-Driven Reset](https://inflohealth.com/blog/closing-the-loop-why-radiology-follow-up-deserves-an-ai-driven-reset/): When CNET profiled Inflo Health in its recent feature Closing Gaps in Health Care: How Inflo Health Is Using AI, the story didn’t just highlight a promising technology. It exposed one of the most overlooked risks in modern medicine: the gap between what radiologists see and what systems do about it. In an era when imaging detects more than ever, the lack of follow-up coordination is more than a minor workflow problem; it can be the difference between early treatment and a preventable tragedy. As the article describes, a radiologist identified a suspicious breast lesion during a scan for abdominal pain […]
- [Reflections on Our Conversation with Kernesha Weatherly, DHA](https://inflohealth.com/podcast/after-the-chaos-kernesha-weatherly/): In this episode of After the Chaos, Angela Adams, RN, and Kandice Garcia, RN, reflect on their conversation with Dr. Kernesha Weatherly—a leader whose wisdom blends empathy, perspective, and calm under pressure. Her statement, “what looks like resistance is often misunderstanding,” becomes the anchor for a deep and personal discussion on leadership, communication, and growth. Angela and Kandice explore what it means to meet people where they are, to pause before reacting, and to see conflict as a signal to listen more closely. They draw from Kernesha’s reflections on travel—how experiencing other cultures reminds us that people everywhere are more alike […]
- [Connection and Clarity Calm Chaos](https://inflohealth.com/podcast/connection-and-clarity-calm-chaos/): When everything feels loud, how do leaders decide what truly matters? In this episode of Success in Chaos, Dr. Kernesha Weatherly, Vice President of Imaging at Ochsner Health, joins Angela and Kandice to explore what it means to lead with clarity, humility, and calm in times of rapid change. From growing up and buildng her career in Alabama to guiding one of the nation’s most advanced imaging programs, Dr. Weatherly shares how travel shaped her worldview, why she believes in “connection before correction,” and how to tell the difference between what’s loud and what’s important. “Find the connection before the correction.” […]
- [Reflections on HLTH 2026: AI, Radiology, and the Human Core of Innovation](https://inflohealth.com/blog/reflections-on-hlth-2026/): HLTH 2026 was a packed week, and radiology had a major place in the conversation. Thinking around artificial intelligence in radiology has matured. No longer driven only by curiosity or fear, it is now centered on practical results, patient safety, and the enduring value of human expertise. At the center of this evolution was the announcement of HLTH.rad, a new global event launching in Amsterdam next June. HLTH.rad will bring together radiologists, AI developers, and healthcare leaders to explore how imaging continues to transform diagnosis and care delivery. The topics—AI-driven diagnostics, quantum imaging, and precision medicine—reflect a field that is not […]
- [AI Won’t Replace Clinicians. But It Could Fail Patients.](https://inflohealth.com/blog/ai-wont-replace-clinicians-but-it-could-fail-patients/): The healthcare industry has spent the last decade oscillating between two extremes: warnings of an AI apocalypse that will replace clinicians, and utopian visions of algorithms delivering perfect efficiency. As Inflo Health CEO and former ICU nurse Angela Adams, RN writes in her recent Radiology Today op-ed, these narratives miss the point. Back in 2017, a well-known venture capitalist predicted that radiologists would be obsolete within five years. Nearly a decade later, radiologists very much still here and are in higher demand than ever. What happened in radiology offers a powerful lesson for all of healthcare: AI isn’t replacing clinicians; it’s […]
- [High-Reliability Follow-Up: The Path to Building a Culture of Success in Healthcare](https://inflohealth.com/blog/high-reliability-follow-up-the-path-to-building-a-culture-of-success-in-healthcare/): In healthcare, reliability is not just a metric; it is a matter of life and death. Every missed follow-up represents not only an operational failure but a lost opportunity to save a life. Despite the best intentions, millions of follow-up recommendations still fall through the cracks each year. That is why more hospitals and health systems are turning to high-reliability follow-up programs. These programs combine human-centered design with AI-enabled automation to close gaps, reduce risk, and improve outcomes. The Human Cost of Missed Follow-Ups The scale of the problem is staggering. Of the 370 million imaging studies performed in the United […]
- [Reflections on Our Conversation with Leading Innovator Foster Mobley, Ed.D.](https://inflohealth.com/podcast/reflections-on-our-conversation-with-foster-mobley-ed-d/): In this After the Chaos bonus episode, Kandice and Angela discuss the insights gained from their conversation with Foster Mobley, Ed.D., focusing on the importance of authenticity, transparency, and honoring in leadership within the healthcare industry. They emphasize the need for leaders to model positive behaviors, assume positive intent, and foster trust among team members to create a collaborative and effective work environment. The discussion highlights the challenges faced in healthcare leadership and emphasizes the importance of genuine connections in improving organizational culture and patient care. Listen to the full Foster Mobley, Ed. D., interview. Episode Chapter Guide: 00:00 Introduction to […]
- [Incidental Finding Follow-Up in Radiology: Why It's Missed and How AI Closes the Gap](https://inflohealth.com/blog/how-ai-is-transforming-the-detection-and-follow-up-of-incidental-findings-in-radiology/): Incidental finding follow-up is the process of making sure a clinically significant finding discovered unexpectedly on an imaging study — like a lung nodule seen on a cardiac CT — is documented, communicated to the right people, tracked, and completed. It fails far more often than most people realize. In the U.S. alone, more than 370 million radiology studies are performed each year, roughly 10% include a recommendation for additional imaging, and nearly half of those go unfulfilled — meaning as many as 18.5 million patients a year may miss a crucial follow-up. Because missed incidental findings are a leading source […]
- [Chaos, Connection, and the Bold Future of Healthcare Leadership](https://inflohealth.com/podcast/chaos-connection-and-the-future-of-healthcare-leadership/): In this episode of Success in Chaos, Angela Adams and Kandice Garcia engage with Dr. Foster Mobley, a seasoned leader in healthcare. They explore the essence of authentic leadership (a topic we also touched on with John Hill), the importance of self-awareness, and the challenges leaders face in chaotic environments. Dr. Mobley emphasizes the need for leaders to connect deeply with their teams, cut through the noise, and embrace change, especially in the context of AI’s growing influence in healthcare. The conversation also highlights the significance of honoring oneself and others in leadership roles, and the continuous journey of self-discovery and […]
- [Cutting Malpractice Risk and Diagnostic Errors with High-Reliability Follow-Up](https://inflohealth.com/blog/why-high-reliability-follow-up-is-essential-to-reducing-diagnostic-errors-and-malpractice-risk/): Diagnostic accuracy is one of the most fundamental responsibilities in healthcare. Yet even when clinicians make the correct diagnosis, the effectiveness of care often depends on what happens afterward: whether follow-up recommendations are communicated, tracked, and completed. When follow-up breaks down, the consequences can be profound, both for patients and for the organizations that serve them. A new report from Coverys, as highlighted by Radiology Business, brings this reality into sharp focus. Between 2020 and 2024, diagnostic errors accounted for nearly 40 percent of malpractice claims in physician offices. The average payout for such cases reached $661,000, more than double the […]
- [What Proven Measures Do Top Radiology Providers Take to Improve Patient Experience?](https://inflohealth.com/blog/what-measures-do-top-radiology-providers-take-to-improve-patient-experience/): Why Patient Experience Matters in Radiology A woman receives a CT scan after a routine check-up. The report notes a small pulmonary nodule, with a recommendation for follow-up imaging in six months. She leaves the clinic relieved that nothing urgent was found, but also uncertain. Will someone call her when it’s time? Who ensures she doesn’t get lost in the shuffle? This is where patient experience in radiology truly begins—not just in the waiting room or at the scanner, but in how clinics guide patients through the continuum of care. The best radiology providers know that every handoff, every reminder, and […]
- [How Do Radiology Clinics Reliably Handle Follow-Up Imaging Requests?](https://inflohealth.com/blog/how-do-radiology-clinics-handle-follow-up-imaging-requests/): What Are Radiology Follow-Up Imaging Requests? Follow-up imaging requests are essential for patient safety and care continuity in radiology. When a scan reveals an abnormality, such as a pulmonary nodule, suspicious lesion, or incomplete view, radiologists often recommend additional imaging at a specific time interval. These radiology follow-up imaging requests ensure that disease is detected early, monitored appropriately, and treated before conditions progress. Yet, despite their importance, many of these follow-up imaging recommendations are missed. Studies suggest that anywhere from 30–70% of radiology follow-up imaging requests are not completed, exposing patients to risk and clinics to liability. Traditional Ways Clinics Manage […]
- [Radiology’s Perfect Storm: Workforce Gaps, Aging Patients, and AI](https://inflohealth.com/news/radiologys-perfect-storm-workforce-gaps-aging-patients-and-ai/): Radiology is at a tipping point In her recent article for HC Innovation Group, Inflo Health CEO Angela Adams, RN explores the “perfect storm” facing imaging today: Together, these forces are creating bottlenecks that put patient safety and provider liability at risk. Missed or delayed follow-up imaging can allow disease to progress undetected, and health systems can no longer rely on manual processes or workarounds to keep up. A Path Forward: High-Reliability Follow-Up Systems Angela argues that the solution lies not in asking radiologists and care teams to do more, but in building high-reliability follow-up systems that: By automating tedious tasks […]
- [Inflo Health Celebrates Client Cohort’s Graduation from ACR ImPower Program, Marking a Leap Forward in High-Reliability Radiology Follow-Up](https://inflohealth.com/news/inflo-health-celebrates-client-cohorts-graduation-from-acr-impower-program-marking-a-leap-forward-in-high-reliability-radiology-follow-up/): Atlanta, GA — August 20, 2025 — Inflo Health, a leading innovator in high-reliability follow-up care solutions, celebrates today the graduation of three client partners—Terrebonne General Health System, St. Tammany Health System, and Ochsner Health—from the American College of Radiology (ACR) Learning Network’s ImPower program for incidental lung nodule follow-up. The milestone caps more than a year of collaboration in which Inflo’s technology helped each organization reimagine how follow-up care is identified, managed, and completed. “The ImPower program gave us the framework, and Inflo’s technology gave us the precision and reliability we needed to transform our lung nodule follow-up process,” said […]
- [Powerful Insights from Our Conversation with Blair Childs](https://inflohealth.com/podcast/reflections-on-our-conversation-with-blair-childs/): In this episode of After the Chaos, Kandice and Angela discuss their conversation with Blair Childs, focusing on the macro and micro levels of healthcare, the implications of the Big Beautiful Bill, rural healthcare funding, and the challenges and opportunities presented by recent policy changes. They emphasize the importance of understanding the details of healthcare reforms and the need for proactive engagement from healthcare professionals to navigate the evolving landscape effectively. Listen to the full length episode featuring Blair Childs and his take on the healthcare policy shifts that every leader needs to understand and action. Full Transcript AI-generated transcript. Accuracy […]
- [Decoding Healthcare’s Big Shift: Policy Change, Accountability, and the Big Beautiful Bill](https://inflohealth.com/podcast/making-sense-of-healthcare-policy-the-big-beautiful-bill/): Making Sense of Healthcare Policy & the Big Beautiful Bill In this episode of Success in Chaos, Angela and Kandice sit down with Blair Childs, CEO of Childs and Associates, longtime strategist and advocate at the center of U.S. healthcare policy, to decode what’s coming next. Blair lays out a clear framework for navigating change: They unpack the Rural Transformation Fund—why timelines matter, how states will move, and what health systems should to engage with their Medicaid offices. Blair closes with practical guidance: benchmark current performance, build a game plan across the bill’s rollout, and lean into value-based care to cut […]
- [The Real Cost of Plugging GPT into Healthcare](https://inflohealth.com/news/the-real-cost-of-plugging-a-general-llm-into-healthcare/): What are the Risks of General-purpose GPTs In this ITPro Today, Industry Perspectives article, Angela Adams, RN and Inflo Health CEO tackles a critical question: What are the real risks and costs of deploying general-purpose AI, like GPT‑4, in healthcare settings? At first glance, GPT‑4 and GPT-5’s performance is undeniably compelling. From its ability to pass medical exams and generate human-like clinical notes to rapidly analyzing vast amounts of patient data, its potential seems almost limitless and serves as an appealing beacon for healthcare innovation. But real-world clinical practice demands more than lab-ready capabilities. The article presents a scenario: a radiologist […]
- [AI Isn’t Replacing Radiologists. It’s Helping Them Offer Better Care](https://inflohealth.com/news/ai-isnt-replacing-radiologists-its-helping-them-offer-better-care/): In the ongoing conversation about artificial intelligence in healthcare, one question continues to spark debate: Will AI replace radiologists? In her recent feature for Aunt Minnie, Inflo Health CEO Angela Adams addresses this head-on. Her answer is clear, AI is not replacing radiologists, it’s empowering them to deliver better, faster, and more reliable patient care. The Role of AI in Radiology Radiologists today face an increasingly complex clinical environment. Imaging volumes are rising, reporting demands are growing, and the pressure to reduce turnaround times is unrelenting. Meanwhile, the data radiologists need to interpret images effectively is often fragmented across multiple systems. […]
- [Mastering Radiology Follow-Up: How to Prevent Costly Overuse and Improve Outcomes](https://inflohealth.com/blog/avoiding-overuse-in-radiology-follow-up/): Avoiding Overuse in Radiology Follow-Up In healthcare, more isn’t always better. Overuse, tests and treatments that offer little or no clinical benefit, remains a persistent and costly challenge. In fact, estimates suggest that up to 30% of U.S. healthcare spending goes toward unnecessary care. As artificial intelligence (AI) and automation make it easier to detect findings and flag next steps, the potential for unintended overuse also rises. What’s needed is not just more detection—but more discretion. Ensuring the right follow-up happens at the right time, for the right patients, requires more than algorithms. It requires a thoughtful, human-centered approach that prevents […]
- [The Power of Human-Driven AI](https://inflohealth.com/blog/ai-that-puts-people-at-the-top/): AI That Puts People at the Top In today’s AI-saturated headlines, the question is often framed as a binary: Will AI replace doctors? But this narrative misses a far more powerful truth—one that is unfolding every day inside hospitals and health systems. When built thoughtfully and applied responsibly, AI doesn’t replace clinicians. It promotes them. It fills in gaps, connects the dots, and delivers timely insights—so that human expertise can shine exactly where it’s needed most. Healthcare, especially in the context of radiology follow-up, offers a compelling case study in how AI can elevate—not eliminate—the role of the clinician. From identifying […]
- [Powerful Leadership Lessons from Our Conversation with Melonie Lagalante, FACHE](https://inflohealth.com/podcast/reflections-on-our-conversation-with-melonie-lagalante-fache/): In this “After the Chaos” episode, Angela and Kandice reflect on their conversation with Melonie Lagalante, FACHE—a powerhouse leader driving community-focused transformation at St. Tammany Health System. From her ability to fast-track the implementation of innovation to her deeply rooted leadership philosophy, Melonie exemplifies what it means to lead with urgency, purpose, and humility. Angela and Kandice discuss how Melonie’s commitment to decentralizing decision-making and empowering teams fuels a culture of trust, action, and long-term retention. They also reflect on the evolving role of hospitals as community anchors and how Melonie’s team models excellence in both care and collaboration. Listen to […]
- [Culture Eats Chaos for Breakfast](https://inflohealth.com/podcast/culture-eats-chaos-for-breakfast/): In this episode of Success in Chaos, Angela and Kandice sit down with Melonie Lagalante, FACHE, Assistant Vice President of Diagnostic and Outpatient Services at St. Tammany Health System. From her deep Louisiana roots to her professional journey, Melonie shares how a community hospital became a national model for quality, innovation, and workforce resilience. Melonie opens up about what it means to lead through uncertainty without losing sight of what matters most: people. Her leadership approach blends humility, competitive spirit, and an unwavering belief that mission, vision, and values must be more than wall art, they must drive decisions at every […]
- [Closing the Loop: A Maturity Model for High-Reliability Follow-Up in Radiology](https://inflohealth.com/blog/closing-the-loop-a-maturity-model-for-high-reliability-follow-up-in-radiology/): Each year, nearly 37 million patients in the U.S. receive a radiologist’s recommendation for follow-up imaging. And yet, research shows that up to half of those follow-ups are never completed. This is not due to negligence or a lack of care—it’s the result of deeply embedded structural failures in the healthcare system. Fragmented communication, manual processes, inconsistent documentation, and diffuse accountability allow important recommendations to fall through the cracks. To move beyond this status quo, healthcare organizations must move toward a quality improvement framework that increases follow-up adherence, helps providers recapture lost revenue, reduces variability in the process, and adds capacity […]
- [Reflections on Our Conversation with Kara Trott](https://inflohealth.com/podcast/reflections-on-our-conversation-with-kara-trott/): In this “After the Chaos” episode, Kandice Garcia, RN, and Angela Adams, RN, unpack their enlightening conversation with healthcare innovator Kara Trott. They delve deeply into Kara’s strategic approach to navigating and solving the complexities of healthcare through rigorous data analysis, patient-centric storytelling, and empathy-driven solutions. Kandice and Angela highlight Kara’s visionary foresight, emphasizing the importance of slowing down to fully understand problems before rushing to solutions, and discuss her remarkable ability to stay relevant in the ever-evolving healthcare landscape. This reflection is an essential listen for leaders seeking actionable insights on sustaining innovation and impactful leadership in healthcare. Listen here […]
- [Understanding the Patient's Journey through Chaos](https://inflohealth.com/podcast/understanding-the-patients-journey-through-chaos/): Angela and Kandice welcome healthcare innovator Kara Trott, founder and former CEO of Quantum Health. In this inspiring episode, Kara shares insights from her incredible journey of transforming consumer healthcare navigation into a billion-dollar business.  Kara’s new book, No One Alone: Humanizing Healthcare as an Outsider, explores how empathy, consumer-centric approaches, and strategic innovation can profoundly impact healthcare. Listen in to discover how embracing the consumer experience, leveraging outsider perspectives, and building mission-driven companies can effectively disrupt the chaos of healthcare. You can click here to purchase your copy of No One Alone! Episode chapter guide: 03:12 A Journey from Law to Healthcare05:16 […]
- [The Cost of Missed Radiology Follow-Ups](https://inflohealth.com/blog/the-cost-of-missed-radiology-follow-ups/): How to Build a High-Reliability Program Each year, over 370 million radiology studies are performed in the U.S. Alone, 10% of those studies—more than 37 million—include recommendations for additional imaging. Yet, nearly half of those recommendations go unfulfilled. That means 18.5 million patients each year may miss a crucial follow-up, many due to system failures, not clinical decisions. The consequences can be devastating. This isn’t a theoretical problem. It’s personal. Take Jill’s story—shared by Angela Adams, RN, CEO of Inflo Health. Jill went to the ER with appendicitis. Her CT also revealed a breast lesion, which was never communicated to her. […]
- [Driving High-Reliability Follow-Up Without More Staff](https://inflohealth.com/blog/driving-high-reliability-follow-up-without-more-staff/): AI is often heralded as the answer to healthcare’s biggest challenges. But what actually works when it comes to ensuring follow-up on radiology recommendations? The answer lies in combining human-centered AI with high-reliability principles—a strategy that elevates the clinical team, not replaces them. What Is Human-Centered AI? Angela Adams, RN, CEO of Inflo Health, says it best: “The most effective AI-enabled solutions elevate the work of the human.” In radiology follow-up, AI should: Designing for High Reliability Inflo Health’s solution is built around the five high-reliability organization (HRO) pillars, operationalized through the platform: HRO Principle Technology Application Outcomes Preoccupation with failure […]
- [The Hidden AI Problem in Radiology: Why More Detection Creates More Risk](https://inflohealth.com/news/the-hidden-ai-problem-in-radiology-why-more-detection-creates-more-risk/): Artificial intelligence (AI) is rapidly transforming radiology by enhancing image interpretation and increasing detection of abnormalities, including subtle or early-stage findings. However, Inflo Health CEO Angela Adams’ article in Onco’Zine spotlights a critical and often overlooked consequence of this technological leap: the unintended risks of over-detection. While AI tools improve sensitivity, they also identify many incidental findings—some clinically irrelevant, others ambiguous—which can lead to a surge in follow-up tests, unnecessary procedures, patient anxiety, and escalating healthcare costs. This raises a paradox: detection without context can result in more harm than good. One major concern is the increase in false positives and […]
- [How to Automate Patient Follow-Up in Radiology](https://inflohealth.com/blog/using-automation-and-ai-for-better-patient-follow-up-what-really-works/): Patient follow-up automation uses AI to read every radiology report, extract the follow-up recommendation, notify the right people, and track each case to completion — so recommendations don’t depend on manual chasing. Done well, it moves follow-up completion from the 50–60% typical of manual processes to 80%+ without adding staff. Done poorly, it just adds another alert nobody actions. This article covers what to automate, how the pieces fit together, and what results real imaging centers and health systems see. What is patient follow-up automation? Software — usually AI/NLP-based — that identifies follow-up recommendations in radiology reports, communicates them to providers […]
- [Get to Know Inflo Health](https://inflohealth.com/videos/get-to-know-inflo-health/)
- [Reflections on Our Conversation with John Hill](https://inflohealth.com/podcast/after-the-chaos/): In this episode of After the Chaos, Kandice and Angela reflect on their discussion with John Hill, emphasizing the importance of authenticity, clarity, and the balance between logistics and humanity in leadership. They explore how effective communication and a clear mission can drive success in organizations, particularly in healthcare. The conversation also touches on the potential for innovation that arises from chaotic situations, highlighting the need for leaders to navigate both the logistical and human aspects of their roles. Listen to the full John Hill episode. Full Transcript AI-generated transcript. Accuracy may vary; please excuse any transcription errors. Kandice Garcia, RNOkay, […]
- [Leading through Chaos](https://inflohealth.com/podcast/leading-through-chaos/): In this episode of Success in Chaos, Angela Adams, RN, and Kandice Garcia, RN, talk with John Hill, founder and principal of Healthcare Consensus Partners and a seasoned healthcare executive with over 25 years of leadership across for-profit, nonprofit, and faith-based health systems. They discuss the chaotic healthcare landscape and the essential qualities of effective leadership in such an environment. John shares insights on the importance of focus, clarity, and authenticity in leadership, especially during transformative times. He emphasizes the need for leaders to connect with their personal ‘why’ and to foster alignment within their teams to navigate challenges successfully. The […]
- [6 Best Practices for Patient Communication in Radiology Follow-Up](https://inflohealth.com/blog/6-best-practices-for-patient-communication-in-radiology-follow-up/): How you communicate with patients about follow-up care impacts: Up to 50% of imaging exams that require follow-up care are missed. Many steps across the process can fail. From documentation of a recommendation for additional imaging to ordering the follow-up scan and setting the appointment, the path to closing a follow-up is rarely straightforward.  An Overlooked Obstacle: Ineffective Patient Communication A high-reliability follow-up strategy isn’t just about tracking tasks—it’s about ensuring patients understand what’s next and why it matters. That means speaking, avoiding jargon, and delivering information in a way that empowers patients to act. Here are six communication best practices, […]
- [ACR Highlights EAMC’s High-Reliability Radiology Follow-Up Success with Inflo Health](https://inflohealth.com/news/acr-highlights-east-alabamas-high-reliability-radiology-follow-up-success-with-inflo-health/): In its latest Bulletin, the American College of Radiology (ACR) spotlighted a critical challenge in radiology—missed follow-ups—and the innovative efforts underway to solve it. The article, “Making Follow-Ups Count with Process, People, and AI,” profiles East Alabama Medical Center’s (EAMC’s) adoption of a high-reliability framework powered by Inflo Health to close care gaps in radiology. The piece explores how nearly 50% of follow-up imaging recommendations across the U.S. are missed, contributing to delayed diagnoses, patient harm, and lost revenue. Recognizing the urgency, EAMC partnered with Inflo Health to ensure follow-up recommendations are consistently identified, tracked, and completed—without burdening care teams. This collaborative approach has […]
- [Insights into Building Resilient Systems within Healthcare](https://inflohealth.com/news/insights-into-building-resilient-systems-within-radiology/): In her article, “Success in Chaos: Building Resilient Systems for an Unpredictable Future,” Angela Adams, CEO of Inflo Health, emphasizes that chaos is an inherent aspect of healthcare, not an anomaly. With persistent challenges like workforce shortages, evolving reimbursement models, and the rise of AI, healthcare systems must prioritize resilience over mere agility. Adams advocates for high-reliability systems that anticipate failures, respond swiftly, and learn continuously. She highlights radiology as a prime example of complexity, where incidental findings often go unaddressed due to fragmented follow-up processes. The integration of AI has increased the detection of such findings, but without robust systems […]
- [AI Detection Algorithms and High-Reliablity Follow-up in Radiology](https://inflohealth.com/blog/ai-detection-algorithms-and-high-reliablity-follow-up-in-radiology/): Artificial intelligence (AI) has significantly advanced radiology, transforming the speed and precision with which incidental findings such as nodules, masses, and vascular irregularities are detected. AI-driven tools enhance diagnostic accuracy, notably in lung cancer screening and breast imaging, where research demonstrates reductions in false positives and unnecessary biopsies when effectively calibrated (Megat, et al., 2025) (Chang, et al., 2025) . While the integration of AI into radiology has greatly enhanced the ability to detect subtle or incidental findings with greater speed and accuracy, it has also introduced new complexities into clinical practice. As these tools increase both the number and precision […]
- [Is Your EHR Enough? Closing the Gap on Missed Radiology Follow-ups](https://inflohealth.com/blog/is-your-ehr-enough-closing-the-gap-on-missed-radiology-follow-ups/): Every year, millions of radiology follow-ups slip through the cracks. These missed follow-ups a represent significant clinical and financial risk. Radiology reports often contain critcal findings, such as lung nodules or other anomalies, requiring timely follow-up to ensure early intervention. When these follow-ups are missed, patient safety, clinical outcomes, and hospital revenues suffer. The inherent limitations of Electronic Health Records (EHRs) compound this issue. While EHRs are essential for documentation and basic follow-up tasks, their capabilities fall short of providing a comprehensive, reliable solution. EHR systems typically allow radiologists to use structured picklists for consistent documentation and initiate provider notifications, but that’s […]
- [Value Based Care and Radiology Attributed Follow-up Recommendations – A Data Analysis](https://inflohealth.com/blog/value-based-care-and-radiology-attributed-follow-up/): Radiology attributed follow-up completion is rapidly becoming a cornerstone of effective value-based care. This transition is driven by its potential to drastically reduce healthcare costs and, more importantly, improve patient outcomes. The following data and analysis underscore the financial and clinical imperative to prioritize timely follow-ups after radiological imaging. In healthcare today, ~15% of all radiology studies recommend additional imaging to investigate potentially significant findings. From 100,000 hypothetical imaging studies, approximately 15,000 would result in recommendations for further follow-up. Notably, among these, 4%—or about 600 cases—represent actual malignancies. Unfortunately, the current healthcare landscape is marked by a startling statistic: 50% of […]
- [Is Healthcare Chaos?](https://inflohealth.com/podcast/podcast-is-healthcare-chaos-a-conversation-with-dr-david-larson/): Healthcare can feel chaotic, but what if it is actually complexity you can understand and lead through? In this episode of Success in Chaos, Angela Adams, RN, and Kandice Garcia, RN, welcome Dr. David Larson, professor of radiology at Stanford and director of the Stanford AI development lab, to unpack why “chaos” in healthcare is often the natural result of a complex adaptive system. Dr. Larson shares practical leadership lessons for driving real change, including how his team narrowed 44 goals to 16 high-impact projects through a structured, collaborative approach. He explains why the best solutions come from the people closest […]
- [Building Trust in AI](https://inflohealth.com/videos/building-trust-in-ai/)
- [East Alabama Medical Center Case Study](https://inflohealth.com/videos/east-alabama-medical-center-case-study/): A distinguished panel featuring Kandice Garcia Tomkins, MS, RN, Quality Improvement Director of the ACR Learning Network, Mary Carter Gilbert, BSN, RN, Clinical Outcomes Coordinator in the EAMC Office of Patient Safety, and Angela Adams, RN, CEO of Inflo Health, explains how the ACR ImPower Program methodology can be executed across the pillars of people, processes, and technology. Using EAMC’s success story as a centerpiece, we explore how the ACR ImPower Program helps healthcare organizations engage with cutting-edge technology solutions and learn alongside industry leaders.
- [AI Is Improving Follow-Up Care](https://inflohealth.com/blog/ai-is-improving-follow-up-care/): From remote patient monitoring to advanced diagnostic support, AI is redefining how healthcare professionals track patient well-being and follow up on medical treatments. A recent article in InformationWeek highlights that these cutting-edge technologies enable clinicians to make faster, more precise decisions, ultimately improving patient care. One of the pivotal insights comes from Angela Adams, RN, CEO of Inflo Health, who underscores the importance of ensuring that AI tools are seamlessly integrated into the realities of healthcare practice. As she emphasizes, “We didn’t just focus on the math and the AI problem. We focused on taking that information that we identified and making sure […]
- [St. Tammany Health System and Inflo Health Partner to Drive Quality Excellence in Radiology Follow-up Care](https://inflohealth.com/news/st-tammany-health-system-and-inflo-health/): Atlanta, GA (February 20, 2025) — St. Tammany Health System (STHS) has announced a strategic partnership with Inflo Health, a leader in high-reliability follow-up solutions for radiology, to advance the quality and safety of patient care in St. Tammany. This collaboration reflects the health system’s unwavering commitment to delivering world-class healthcare close to home and its responsiveness to the needs of the Northshore community. Building on its legacy of excellence, including an unparalleled streak of 18 consecutive “A” grades for patient safety from The Leapfrog Group—the only health system in Louisiana with this record—STHS is further investing in solutions that ensure […]
- [A Tale of Two Data Sets: How Real-World Follow-Up Differs from Published Studies](https://inflohealth.com/blog/a-tale-of-two-data-sets-how-real-world-follow-up-differs-from-published-studies/): In radiology, attributed recommendations for patient follow-up are critical for ensuring appropriate and timely care. Studies that examine the prevalence of these follow-up recommendations can be invaluable for understanding their volume and essential attributes. Yet, the applicability of these studies often varies based on provider type, clinical environment, and the real-world challenges that healthcare teams face every day. At Inflo Health, we bring a unique perspective to analyzing follow-up recommendations. Our platform ingests and processes millions of radiology reports, leveraging advanced natural language processing (NLP) capabilities to extract and interpret context-aware data about follow-up recommendations. As an American College of Radiology […]
- [Boost Your Imaging Center’s Performance with These 6 Follow-Up Program Benefits](https://inflohealth.com/blog/six-steps-boosting-imaging-center-follow-up/): In an increasingly competitive healthcare landscape, imaging centers must demonstrate exceptional follow-up management to retain patients, strengthen relationships with referring providers, and manage liability risks. By automating follow-up identification and processes—especially for incidental or actionable findings—centers can maximize revenue and elevate patient care standards, all without expanding their workforce. 1. The Financial Upside: Reducing Patient Leakage and Boosting Revenue Why Reducing Patient Leakage Matters Patient leakage occurs when individuals leave your healthcare network before completing recommended services-whether it’s follow-up imaging or additional treatment. This phenomenon represents a significant revenue drain: some reports suggest that preventing leakage can increase provider income by […]
- [Top 9 Things Hospitals Need to Know About Closing the Radiology Follow-Up Loop](https://inflohealth.com/blog/top-9-things-hospitals-need-to-know-about-closing-the-radiology-follow-up-loop/): Ensuring that radiology follow-up recommendations are effectively closed in the complex healthcare landscape is crucial for patient safety, optimal outcomes, and minimizing legal risks. Failure to close follow-ups can lead to delayed diagnoses, compromised patient care, and increased malpractice liabilities. This article explores the top nine strategies hospitals should implement to improve the closure rates of radiology follow-ups based on the latest research and evidence-based practices. 1. Significance of the Follow-up Problem Understanding the Impact of Missed Follow-ups Failure to follow up on radiology recommendations is pervasive across healthcare settings. Closure rates—the rate at which follow-up actions are completed after a […]
- [Why Radiology Follow-Ups Get Missed and How to Close the Gap](https://inflohealth.com/blog/the-growing-challenge-of-missed-radiology-follow-ups/): Roughly half of all recommended radiology follow-ups are never completed – a gap that drives delayed diagnoses, malpractice exposure, and avoidable cost. Follow-ups are missed not because radiologists fail, but because the process after the report is signed depends on manual handoffs, inconsistent report wording, and no reliable system to confirm the recommended imaging actually happens. This article covers how often follow-ups are missed, the specific reasons they fall through, the clinical and financial consequences, the guidelines that address them, and how AI-driven tracking pushes completion toward 100%. What counts as a “missed” radiology follow-up? A follow-up is missed when a […]
- [Comparing LLMs to Extract Recommendations for Additional Imaging: Performance, Shortcomings, and Next Steps](https://inflohealth.com/blog/comparing-llms-to-extract-recommendations-for-additional-imaging-performance-shortcomings-and-next-steps/): Large Language Models (LLMs) have become a cornerstone of natural language processing (NLP) across complex fields, including radiology. While they excel at various information extraction tasks, they also have notable limitations. This post explores key performance aspects of widely available LLMs—GPT, Claude, and LlaMA—in radiology report analysis, highlights their common shortcomings, and points to a modular alternative designed to address these challenges. Overview of LLM Performance in Radiology LLMs are adept at handling nuanced language and context. In medical documents, including radiology reports, they can detect terms like “nodule,” “lesion,” and “mass,” which may be used interchangeably to describe similar findings. […]
- [Building Trust in AI: A Collaborative Approach in Radiology at EAMC](https://inflohealth.com/blog/building-trust-in-ai-a-collaborative-approach-in-radiology-at-eamc/): How do you build genuine trust in Artificial Intelligence (AI) within a clinical setting—especially one as data-intensive as radiology? East Alabama Medical Center (EAMC) recently took on this challenge as part of the American College of Radiology (ACR) ImPower program. By actively engaging stakeholders, sharing data openly, and ensuring that AI solutions align with clinical priorities, EAMC fostered an environment where clinicians and radiologists view AI as a valuable partner rather than a threat. In the session “Building Trust in AI: A Collaborative Approach in Radiology at EAMC,” leaders from EAMC, the ACR Learning Network, and Inflo Health detailed their journey. […]
- [Proven Strategies for Radiology Directors to Improve RAI Follow-Up](https://inflohealth.com/blog/proven-strategies-for-radiology-directors-to-improve-rai-follow-up/): In radiology departments, each diagnostic test result that indicates a finding requiring follow-up is more than just a piece of clinical data—it is a vital step toward patient health and safety. Radiology directors have a pivotal role in ensuring these findings do not slip through the cracks. One of the most critical metrics is closure (or completion) rates for recommendations for additional imaging (RAIs). This measures how effectively patients are tracked from when an actionable finding is identified until the recommended follow-up is completed. Inadequate follow-up can lead to missed diagnoses, delayed treatments, and ultimately poorer outcomes. This article explores how […]
- [Terrebonne General Health System and Inflo Health Partner to Enhance Patient Care, Reducing Delays and Improving Outcomes](https://inflohealth.com/news/terrebonne-general-health-system-and-inflo-health-partner-to-enhance-patient-care-reducing-delays-and-improving-outcomes/): Atlanta, GA (November 13, 2024) — Inflo Health, the leading innovator in AI-driven radiology follow-up solutions, today announced the launch of a new partnership with Terrebonne General Health System to improve radiology follow-up care. The program will initially target the early detection and treatment of lung nodules, with plans to expand to additional patient care areas. The collaboration demonstrates Terrebonne General’s commitment to providing the best possible care for its community by leveraging cutting-edge technology to enhance patient outcomes. In this first stage, Terrebonne General is implementing Inflo Health’s AI-empowered incidental lung nodule solution, which leverages machine learning to identify and […]
- [How Hospital CEOs Can Minimize Failure to Notify Risks in Hospital Radiology Departments](https://inflohealth.com/blog/how-hospital-ceos-can-minimize-radiology-risk/): Hospital CEOs have never been more concerned about patient safety and financial liability. Radiology follow-up management is among the most critical areas to scrutinize, particularly in ensuring timely notification of patients requiring further imaging or intervention. Failure to notify claims can be financially draining, not to mention damaging to an institution’s reputation. CEOs who invest in robust radiology follow-up processes can dramatically mitigate these risks while improving patient care. This article delves into why hospital leaders should prioritize radiology follow-up and offers strategies to reduce legal exposure and enhance operational efficiency. The High Cost of Failure to Notify Claims Legal and […]
- [The Trust Algorithm: AI Empowering Clinicians & Improving Care](https://inflohealth.com/blog/trust-algorithm-ai-empowering-clinicians-improving-care/): In Healthcare Business Today, Angela Adams, RN, explores how AI technology is redefining healthcare by enhancing clinical workflows, reducing burdens on healthcare teams, and improving patient outcomes. The article dives into how building trust in AI-driven solutions is key to empowering clinicians and ensuring technology effectively supports, rather than replaces, their expertise. AI in healthcare can streamline complex processes, close care gaps, and provide actionable insights—ultimately fostering a more efficient, patient-centered healthcare system.
- [East Alabama Medical Center, Inflo Health, and ACR ImPower Program Collaboration Boosts Recommendations Follow-Up by 74%](https://inflohealth.com/news/eamc-inflo-health-and-acr-impower-program-collaboration-boosts-recommendations-follow-up-by-74/): Atlanta, Georgia (October 24, 2024) – Inflo Health, a leader in AI-driven radiology follow-up care orchestration, today announced that it has qualified for the American College of Radiology’s (ACR) Learning Network Vendor Partner designation on the heels of a successful collaboration that saw East Alabama Medical Center (EAMC) significantly improve recommendations follow-up rates. Through the partnership, EAMC achieved dramatic improvements in patient safety by better identifying opportunities for imaging follow-up—and completing those follow-ups. The collaboration was two-pronged: EAMC participated in the Recommendations Follow-up improvement collaborative of ACR’s ImPower program, while simultaneously implementing Inflo Health’s software to execute on the measure specifications outlined by the collaborative. […]
- [Inflo Health's Mission: The Why Behind Our Passion](https://inflohealth.com/videos/inflo-health-mission/)
- [Augusta University Health Announces Partnership with Inflo Health](https://inflohealth.com/news/augusta-university-health-announces-partnership-with-inflo-health/): Atlanta, Georgia (June 14, 2023) – Augusta University Health (AU Health), a comprehensive primary, specialty, and subspecialty healthcare network based in Augusta, Georgia, that serves as the primary teaching affiliate for the Medical College of Georgia, announced today that they are partnering with Inflo Health, a radiology follow-up solution powered by advanced AI and natural language understanding (NLU). Augusta University Health will leverage Inflo Health’s innovative solution to automate the radiology follow-up process for hundreds of thousands of their radiology patients per year. According to an American College of Radiology study, 60% of radiology imaging follow-ups never get completed. Inflo Health estimates that […]
- [Team Member Highlight: A Passion for Revolutionizing Preventative Care](https://inflohealth.com/blog/team-member-highlight-a-passion-for-revolutionizing-preventative-care/): Why Inflo Health? The day started in the same way they all did during a surge. I donned my uniform of thin, blue plastic gown, N95 mask already soiled from my shift last night, goggles smeared and cloudy from the corrosive bleach that I use in between each patient. I was logging into my work station when I heard the call over the radio, a bit more frantic than usual. “This is Medic 15 and we have a 65 year old, repeat 6-5 year old, female in acute respiratory distress. We have her on 15L non-rebreather and her O2 Sat is […]
- [The Impact of Radiology Turnaround Time for Emergency Departments](https://inflohealth.com/blog/blog-the-impact-of-radiology-turnaround-time-for-emergency-departments/): Emergency Department (ED) visits are on the rise. Coupled with increased use of diagnostic imaging in ED, Radiologists face increased pressure to reduce interpretation turnaround time. Workflow efficiency is the key to solving this problem without compromising quality and patient care. Emergency Departments today Emergency Departments are growing increasingly crowded, with visits in the US growing at 2x the rate of population growth. As the department becomes more crowded, staff may be unable to adhere to proper protocol, and patient care can suffer. A crowded ED contributes to delays in critical treatments, higher rates of medical errors, and increased mortality rates. With more patients than ever, departments face […]
- [5 Mistakes Imaging Centers Will Make Post-Pandemic](https://inflohealth.com/blog/5-mistakes-imaging-centers-will-make-post-pandemic/): The COVID-19 pandemic has massively accelerated the adoption and normalization of new technology in healthcare. Here are five mistakes Imaging Centers should look out for- and what to do now. 1. Messy data Lacking standardization in your data will directly impact your ability to retrospectively look back on your data and extract insights as digital health solutions evolve. Having standardized data means you’ll be able to pick an AI solution from the market and efficiently run it on your real-world data and assess results without a long implementation burdon. The principle of using standard systems and processes exists to help ensure […]
- [Inflo Health Partners with Augusta University Health System](https://inflohealth.com/news/inflo-health-partners-with-augusta-university-health-system/): ATLANTA, Georgia (September 29, 2021) – Radiology artificial intelligence (AI) company, Inflo Health, is partnering with Augusta University Health System (AUHS) to develop AI-driven technology being designed to improve follow-up management and workflow efficiency with radiological services. AUHS’s Department of Radiology & Imaging will work collaboratively to develop the AI-driven technology to better manage workloads, flows, and processes and proactively improve follow-up conformance. Inflo Health is focused on integrating AI into operating processes to realize efficiency gains for constrained but growing healthcare organizations, an area needing innovation but overlooked in a market dominated by imaging-diagnostic tools. “The right technology strategy can help enhance […]

## Pages

- [Draft 2](https://inflohealth.com/draft2/): Your Hero Title Your supporting message goes here. Get Started Follow‑Up. Follow‑Up. Powering High-Reliability Follow‑Up Care Request a Demo Trusted by Leading Institutions Augusta Health BayCare Carle EAMC Griffin Health Jackson Hospital Ochsner OhioHealth Sentara Shields St Tammany Terrebonne Wellstar What does Inflo Health do? Most health systems have solved for detection. The harder problem is what happens after a finding is identified. Inflo sits in that gap—acting as the orchestration layer between diagnostic insight and completed care. The platform pulls findings from diagnostic reports and EHR data — including Epic — and automatically activates the appropriate follow-up pathway based on […]
- [Clinical Programs](https://inflohealth.com/clinical-programs/): Clinical Programs Every Important Finding Deserves Follow‑Through. Inflo doesn’t surface more findings — it ensures the right findings lead to the right care. Inflo Health is a care orchestration platform that ensures clinically actionable diagnostic findings lead to completed next steps in care. It works alongisde your EHR and existing clinical systems, combining AI-driven identification with human care coordination to ensure nothing important falls through the cracks. Request a Demo See How It Works How Inflo Health Improves Care Close Care Gaps Across radiology, cardiology, oncology, and interventional radiology Reduce Diagnostic Delays Lower associated liability risk through proactive follow-through Recover Downstream […]
- [Large Language Models (LLMs) Data-Use Policy](https://inflohealth.com/llms-policy/): Last updated: 31 July 2025 1. Scope This policy governs how automated crawlers operated by organizations building or running large language models (“LLMs”) may collect and use publicly available content hosted at inflohealth.com (the “Site”). It supplements—but does not replace—our Privacy Policy. 2. Allowed Uses Subject to the restrictions in Section 3, LLM operators may: Activity Permitted? Conditions Crawling & indexing ✔ Allowed Follow industry-standard crawl-rate limits and robots.txt directives. Training / fine-tuning ✔ Allowed Content may be incorporated into model weights. Inference / retrieval ✔ Allowed Summaries or excerpts (≤ 90 characters) may be shown to end-users. Citation ✔ Encouraged […]
- [Privacy Policy](https://inflohealth.com/privacy-policy/): This privacy policy applies to the personal data Radilens, LLC (“Inflo Health”) collects on its website (“Application”). If you are a Inflo Health customer, our privacy obligations to you shall be governed by this privacy policy, the terms of our contractual arrangement(s), as well as applicable local privacy laws and regulations. Users may be subject to different protection standards and broader standards may therefore apply to some. In order to learn more about the protection criteria, Users can refer to the applicability section. Owner and Data Controller Attn: Legal, Inflo Health3475 Piedmont Road NE, Suite 1150Atlanta, GA 30305 Owner contact email: legal@inflohealth.com Types […]
- [Resources](https://inflohealth.com/resources/)
- [Contact Us](https://inflohealth.com/contact/): Contact Us Contact Us
- [Demo Request](https://inflohealth.com/demo/): Request a Demo Achieve High‑Reliability Follow‑up. Let’s Chat. Book a time directly or fill out the form below and we will be in touch to coordinate scheduling. Never Miss a Follow-up Schedule time for a demonstration of Inflo Health. In 30 minutes, we will show you how we: Identify and communicate 100% of recommendations for follow-up Prioritize and automate care coordination across providers and patients Integrate with Cerner, Epic, and other major EHRs Track all points across the follow-up, escalate risks, and mitigate failure points Drive visibility into high-reliability performance metrics Put your organization and your people at the center of […]
- [About Inflo Health — Powering the Technology to Never Miss a Follow-up](https://inflohealth.com/about/): About Inflo Health Powering the Technology to Never Miss a Follow-up. OUR MISSION To create solutions that ensure follow-up care, prevent delayed diagnosis, improve outcomes, and drive health equity. About Inflo We’re a team that has worked exclusively in healthcare AI for over 15 years—long enough to see both the transformative power of early detection and the devastating impact of missed follow-ups. We founded Inflo Health because we lost a colleague to a missed follow-up, and we refuse to let this happen again. Diagnostic imaging is a cornerstone of preventive care, yet in the U.S. alone, over 400 million imaging studies […]
- [Helping Imaging Centers Leverage High-Reliability Follow-Up](https://inflohealth.com/solution/imaging-centers/): Solution Helping Imaging Centers Leverage High-Reliability Follow‑up. Enhanced Quality and Value through Follow‑ups Imaging centers play a crucial role in diagnosing and monitoring patients, yet missed follow-ups can undermine patient safety, increase liability, and strain operations. Inflo Health is purpose-built to help imaging centers not only capture every follow-up recommendation but also ensure each patient receives timely, coordinated care. 100 Follow-up Identification 85 Follow-up Completion 95 Decrease in Manual Navigation Tasks 20 Improvement in Documentation Quality The Only Solution Delivering High‑Reliability Follow‑ups paragraph 1 Effectively solving for missed follow-ups improves the overall quality and effectiveness of services delivered by Imaging Centers […]
- [Helping Hospitals Achieve High-Reliability Follow-up](https://inflohealth.com/solution/hospitals/): Solution Helping Hospitals Achieve High-Reliability Follow‑up. Elevating Care Quality & Patient Safety Hospitals grapple with the dual challenge of delivering exceptional patient care while managing complex follow-up workflows. Inflo Health delivers a solution purpose-built to help hospitals not just close care gaps but do so reliability and in a way that builds organizational resilience. 100 Follow-up Identification 85 Follow-up Completion 95 Decrease in Manual Navigation Tasks 20 Improvement in Documentation Quality Inflo Health: The Only Solution Delivering High‑Reliability Follow‑ups Inflo Health solves three big challenges for hospitals: Quality Assurance Inflo Health is built to drive quality outcomes including actionable incidental finding […]
- [The Solution for High-Reliability Follow-up](https://inflohealth.com/solution/): Solution Overview The #1 Solution for High‑Reliability Follow‑up. Built for Every Follow‑up, Every Time Follow-up care is a cornerstone of effective healthcare. Using Inflo Health, hospitals and imaging centers can foster open communication, deliver personalized care, and drive patient satisfaction. Our solution is the only follow-up platform purpose-built on the principles of high reliability—helping reduce liability, streamline operations, and enhance care quality. Because of this robust foundation, we power follow-up programs for some of the most complex and challenging patient populations across the U.S. 100 Follow-up Identification 85 Follow-up Completion 95 Decrease in Manual Navigation Tasks 20 Improvement in Documentation Quality […]
- [Never Miss a Follow-Up](https://inflohealth.com/): Follow‑Up. Follow‑Up. Follow-up Care Orchestration Platform Request a Demo Request a Demo Trusted by Leading Institutions ARA Augusta Health BayCare Carle EAMC Griffin Health Jackson Hospital MUSC Health Ochsner OhioHealth Sentara Shields St Tammany Terrebonne Wellstar What does Inflo Health do? Most health systems have solved for detection. The harder problem is what happens after a finding is identified. Inflo sits in that gap—acting as the orchestration layer between diagnostic insight and completed care. The platform pulls findings from diagnostic reports and EHR data — including Epic — and automatically activates the appropriate follow-up pathway based on the health system’s own […]

## Optional

- [Agent (MCP protocol)](websites-agents.hostinger.com/inflohealth.com/mcp)

[comment]: # (Generated by Hostinger Tools Plugin)