SERVING RURAL HEALTHCARE

Improving Outcomes, Maximizing Rural Health Transformation, and Recapturing Revenue.

Across the CMS Rural Health Transformation Program, a clear theme emerges: rural healthcare transformation starts with fixing the digital foundation. States are prioritizing interoperability, data access, and scalable infrastructure, while embedding practical, workflow-driven technologies like automation, analytics, and care coordination into everyday operations.

In rural environments shaped by workforce shortages, limited capital, and fragmented systems, innovation is about solutions that work within real constraints.

That’s where Inflo Health operates: as the operational layer for follow-up care management.

When Inflo Health manages follow ups, rural health providers realize a:

increase in revenue recaptured

increase high-value reimbursement

increase in closures

How Inflo Health Closes the Gap

Inflo Health delivers a follow-up technology and services platform built around the reality of rural care. We do not require new hires, new technology infrastructure, or custom development. We need access to the data your organization already has, and we are typically live within weeks.

The Inflo Health workflow is straightforward and built to operate in the background of your existing care environment:

Your local or remote radiology team reads a study and documents a recommendation for additional imaging (RAI)
Inflo automatically identifies the RAI and adds it to a prioritized, automated worklist
Where needed, our call center team reaches out to the ordering provider and patient to review the recommendation, confirm next steps, and facilitate scheduling
The follow-up appointment is tracked through completion, and outcomes are documented and reported back to your team
You receive visibility, accountability, and measurable results — without adding to your staff’s workload

THE RESULT

Safer care for patients, recovered revenue for your facility, and the reporting documentation you need to demonstrate quality improvement to payers, accreditors, and funding agencies.

Proven Results in Underserved Settings

Inflo Health has a track record of delivering measurable impact at hospitals that look a lot like yours — resource-constrained, serving vulnerable populations, and committed to doing more with less.

Jackson Hospital

Doubled follow-up closure rate
6X increase in revenue recaptured
31% increase in average reimbursement
Reduced referring provider inquiries
Decreased demands on staff and internal resources

St. Tammany Health System

100% patient census coverage
74% closure rate for RAIs
34% overall closure rate increase
Decreased admin tasks and operational drag
Increased organizational capacity and visibility

RURAL HEALTH TRANSFORMATION

Built for RHT Funding Success

CMS’s $50 billion Rural Health Transformation program represents one of the most significant investments in rural care infrastructure in a generation. For rural providers, it is a rare opportunity to fund the kinds of systemic improvements that have long been needed. But RHT funding comes with expectations: rapid deployment, measurable outcomes, and long-term sustainability beyond the grant period.

Inflo Health is designed to meet these expectations head-on. Because the platform is operational within weeks and produces reportable outcomes from day one, including follow-up completion rates, time to care, and recovered revenue, it is purpose-built for the documentation and accountability that state RHT programs require.

Through our partnership with the American College of Radiology, we bring deep expertise in quality improvement and reporting. The Inflo Health team is available to support your RHT funding request directly, helping you define measurable goals, document expected outcomes, and build the evidence base that strengthens your application.

Access a full breakdown of State-level technology priorities.

Additional resources for more information:

CMS Rural Health Transformation Program (cms.gov)

American College of Radiology — Quality Improvement Programs (acr.org)

USDA Rural Development — Healthcare Funding Overview (rd.usda.gov)

Rural Health’s Opportunity in Plain Sight: Missed Imaging Follow-Ups

When a radiologist reads an imaging study and identifies a finding that requires additional follow-up that recommendation enters a workflow. In ideal conditions, the ordering provider receives the recommendation, reviews it with the patient, orders the follow-up exam, and the loop is closed. In the real world of rural healthcare, this process frequently breaks down.

On average, 15% of all recommendations for additional imaging (RAIs) are never completed.

In rural settings, the number is often higher. The reasons are structural, not individual: staff are stretched thin across multiple roles, there is no dedicated team to track open follow-ups, and the technology infrastructure to systematically identify and manage RAIs across a patient population simply does not exist at most rural facilities.

When a follow-up recommendation is missed, the consequences are real. A patient with a lung nodule that was flagged for six-month follow-up CT may not return for two years — by which time a Stage I cancer has progressed to Stage III. A patient with an incidental finding on an abdominal MRI may never learn that their radiologist identified something worth watching. These are not hypothetical outcomes. They happen every day, in hospitals that care deeply about their patients but simply lack the systems to catch every case.

The financial impact is equally significant. Every completed follow-up represents revenue for the hospital — often hundreds of dollars per study. At scale, across a patient population, missed RAIs represent a material and recurring revenue loss that compounds over time, often invisible until someone starts measuring it.

Talk to a Rural Health Expert

Schedule a Demo

We built Inflo Health for hospitals like yours — the ones doing extraordinary work under real-world constraints. If you’re losing follow-up revenue, struggling with care gaps, or looking for a solution that can activate your RHT funding goals without adding burden to your team, we want to talk.

Let us show you how it works for your hospital.

Our team will:

Walk you through how Inflo Health works in a real rural hospital setting.
Show you a projection of recoverable revenue based on your patient volume.
Explain how we can support your RHT funding application with measurable goals and outcomes documentation.
Answer any questions about implementation, integration, and timeline.

Frequently Asked Questions

What is a Recommendation for Additional Imaging (RAI)?

An RAI is a radiologist’s recommendation, documented in an imaging report, that a patient requires follow-up imaging at a specified time interval. Common examples include a recommendation to repeat a chest CT in six months to assess a pulmonary nodule, or a follow-up abdominal ultrasound to monitor a lesion. RAIs are clinically actionable findings, and when they are not followed up, they represent both a patient safety risk and a lost revenue opportunity for the hospital.

How do rural hospitals improve their RAI follow-up completion rates?

The most effective approach combines automated identification of open RAIs with a dedicated outreach workflow to navigate patients and providers through scheduling. Without automation, rural hospitals rely on manual chart review or radiologist-driven communication, both of which are inconsistent at scale. Purpose-built platforms like Inflo Health automatically surface open RAIs, prioritize them by urgency, and use centralized call center resources to drive completion, without requiring new hires or workflow redesigns at the hospital level.

What is the CMS Rural Health Transformation (RHT) program?

CMS’s Rural Health Transformation program is a $50 billion initiative designed to help rural providers address long-standing gaps in care delivery. RHT funding is available to rural providers who can demonstrate scalable, measurable impact — making it an important opportunity for hospitals that are already working to improve follow-up care. Inflo Health is specifically designed to help rural organizations qualify for and succeed with RHT funding by delivering the measurable outcomes, reporting, and documentation that applications require.

Can a rural hospital implement a follow-up management platform without adding staff?

Yes. Inflo Health is designed to work within existing staffing models, not around them. The platform integrates with data your hospital already has, requires no rip-and-replace technology work, and is typically operational within weeks. Inflo’s centralized call center team handles patient and provider outreach — so your staff benefits from the results without taking on additional work.