Follow‑Up.

NEVER Miss a

Follow‑Up.

NEVER
Miss a

Powering High-Reliability Follow‑Up Care

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Trusted by Leading Institutions

You Can Achieve High-Reliability Follow-up

Move beyond simple lists and alerts to high-reliability follow-up care. You can identify and orchestrate care for 100% of radiology follow-up recommendations.

This quality assurance approach is built around the expertise of the radiologist and works to find and mitigate the risks that lead to a missed follow-up. We deliver the vital safety net that ensures no follow-up is missed.

Proven Performance*

* Validated by the American College of Radiology Learning Network ImPower Program

100

Identified Actionable Findings

85

Closed Follow-Ups

95

Reduction in Manual Tasks

20

Documentation Improvement

10

5-10x ROI

The Inflo Health Solution
for High-Reliability Follow-up

On average, 50% of recommended follow-ups are missed.

We built Inflo Health around an obsession with the failure points that lead to a missed follow-up. By combining context-aware Large Language Models (LLMs) with advanced care orchestration capabilities, we offer the following features:

Identify all actionable findings

Organize and prioritize actionable findings into smart worklists

Automate patient and provider outreach directly within the EHR

Track and monitor potential failure points

Escalate risks to the right person at the right time

Deliver detailed analytics and insights into the reliability of the follow-up process

The Human In the Loop

The best AI augments (not replaces) human experts.

Inflo Health is built to ensure that the radiologist’s recommendations—the richest and most informed insights—are amplified. Our solution is a vital safety net for quality outcomes and lowered liability. Ultimately, we enable better patient safety, reduced liability, stronger financial returns, and enhanced engagement across the care continuum.

Hospitals &
Health Systems

Inflo Health provides an essential safety net integrated with Epic, Cerner, and other major EHRs to manage the surge in follow-ups. With incidental findings up 38% over 15 years, increasing malpractice severity, and clinician shortages, our solution ensures that actionable radiology findings receive the proper care—boosting patient safety, reducing liability, and enhancing financial returns.

Imaging
Centers

Imaging centers work with numerous providers. Inflo Health automates provider and patient outreach and tracks follow-ups to ensure actionable findings are managed and escalated. This streamlines follow-up processes, reduces liability, and enhances patient care and partnerships.

Why Our Clients Love Inflo Health

“Inflo Health has been a tremendous partner thus far. Based on initial results, we have high hopes for how the system can help us create a closed loop system and ensure that recommended follow-ups aren’t overlooked.”

Vice President and General Counsel

mid-sized Health System

We built something that lasts — for our patients, their care and their outcomes.

Mary Cartner Gilbert, RN

Clinical Outcomes Coordinator | Community Hospital

“Within a matter of weeks, Inflo Health was able to give us a tool to meet our specific radiology follow-up goals and eliminate the need for us to invest in any further tools or staff to address these important care gaps.”

Kristi Popescu

Director of Radiology | Griffin Health

“The technology introduced by Inflo Health has significantly streamlined our processes, reduced manual effort, and boosted staff efficiency. This partnership exemplifies how integrating advanced technology with strategic collaboration can set new standards in radiology practices and operational excellence.”

Melinda Johnson

Radiology Director | EAMC

“These are real lives, potentially extended or saved because an AI system surfaced the right data at the right time, and our teams were equipped to act on it.”

Todd Liu

COO | Griffin Health

Explore Your Data

How are missed follow-ups impacting your organization?
Use this estimator, based on industry benchmarks, to find out.

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High‑Reliability Follow‑up

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Learn More About
High-Reliability Follow-up

High reliability in radiology follow-up begins with a systematic approach to ensure that every actionable finding is accurately documented, identified, effectively communicated, and thoroughly addressed.

According to AHRQ’s definition of a high-reliability organization (HRO), this requires robust process improvement, a culture of safety, and continuous learning. By adopting these principles in radiology, health systems strive to close the loop on follow-up recommendations for both incidental and critical findings. Standardizing report templates, automating tracking systems, and implementing shared accountability among radiologists, referring clinicians, and patients foster transparency and timeliness.

Several studies underscore how missed follow-ups increase the risk of missed or late diagnoses. A consistent focus on communication and follow-up processes—anchored in the HRO framework—can help mitigate liability risk and optimize patient outcomes.

High-reliability radiology follow-up also involves real-time analytics and measurable metrics. Emerging measures, such as the American College of Radiology’s Closing the Loop initiatives, offer a structured method for monitoring compliance and improving patient engagement. By measuring the rate of completed recommended imaging and identifying barriers like provider disagreement or patient noncompliance, organizations can tailor interventions that enhance adherence and reduce system gaps. Ultimately, high reliability radiology follow-up fosters a safety culture, supporting accurate diagnosis, timely treatment, and strengthened relationships among patients, clinicians, and health systems. This integrated approach not only reduces adverse events but also bolsters confidence in the quality of care across the radiology landscape.

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