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Follow‑Up.

NEVER Miss a

Follow‑Up.

NEVER
Miss a

Powering High-Reliability Follow‑Up Care

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Trusted by Leading Institutions

You Can Achieve High-Reliability Follow-up

Move beyond simple lists and alerts to high-reliability follow-up care. You can identify and orchestrate care for 100% of radiology follow-up recommendations.

This quality assurance approach is built around the expertise of the radiologist and works to find and mitigate the risks that lead to a missed follow-up. We deliver the vital safety net that ensures no follow-up is missed.
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Proven Performance*

* Validated by the American College of Radiology Learning Network ImPower Program

100

Identified Actionable Findings

85

Closed Follow-Ups

95

Reduction in Manual Tasks

20

Documentation Improvement

10

5-10x ROI

The Inflo Health Solution
for High-Reliability Follow-up

On average, 50% of recommended follow-ups are missed.
We built Inflo Health around an obsession with the failure points that lead to a missed follow-up. By combining context-aware Large Language Models (LLMs) with advanced care orchestration capabilities, we offer the following features:

Identify all actionable findings

Organize and prioritize actionable findings into smart worklists

Automate patient and provider outreach directly within the EHR

Track and monitor potential failure points

Escalate risks to the right person at the right time

Deliver detailed analytics and insights into the reliability of the follow-up process

The Human In the Loop

The best AI augments (not replaces) human experts.
Inflo Health is built to ensure that the radiologist’s recommendations—the richest and most informed insights—are amplified. Our solution is a vital safety net for quality outcomes and lowered liability. Ultimately, we enable better patient safety, reduced liability, stronger financial returns, and enhanced engagement across the care continuum.

Hospitals &
Health Systems

Inflo Health provides an essential safety net integrated with Epic, Cerner, and other major EHRs to manage the surge in follow-ups. With incidental findings up 38% over 15 years, increasing malpractice severity, and clinician shortages, our solution ensures that actionable radiology findings receive the proper care—boosting patient safety, reducing liability, and enhancing financial returns.
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Imaging
Centers

Imaging centers work with numerous providers. Inflo Health automates provider and patient outreach and tracks follow-ups to ensure actionable findings are managed and escalated. This streamlines follow-up processes, reduces liability, and enhances patient care and partnerships.
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Why Our Clients Love Inflo Health

“These are real lives, potentially extended or saved because an AI system surfaced the right data at the right time, and our teams were equipped to act on it.”

Todd Liu
COO | Griffin Health

“Within a matter of weeks, Inflo Health was able to give us a tool to meet our specific radiology follow-up goals and eliminate the need for us to invest in any further tools or staff to address these important care gaps.”

Kristi Popescu
Director of Radiology | Griffin Health

“In the first six months, we estimate approximately $1.7 million in revenue is attributable to follow-ups captured and completed through the Inflo-supported workflow.” 

Prasanna Mohanty
EVP, President, Ambulatory Care | Sentara Health

“We now have actionable data that we can work through to help us make the decisions to ensure that we’re closing a loop on these patients.”

Kernesha Weatherly, DHA
Vice President Imaging | Ochsner Health

“We built something that lasts — for our patients, their care and their outcomes.”

Mary Cartner Gilbert, RN
Clinical Outcomes Coordinator | Community Hospital

    Explore Your Data

    How are missed follow-ups impacting your organization?
    Use this estimator, based on industry benchmarks, to find out.

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    Learn More About
    High-Reliability Follow-up

    High reliability in radiology follow-up begins with a systematic approach to ensure that every actionable finding is accurately documented, identified, effectively communicated, and thoroughly addressed.
    According to AHRQ’s definition of a high-reliability organization (HRO), this requires robust process improvement, a culture of safety, and continuous learning. By adopting these principles in radiology, health systems strive to close the loop on follow-up recommendations for both incidental and critical findings. Standardizing report templates, automating tracking systems, and implementing shared accountability among radiologists, referring clinicians, and patients foster transparency and timeliness.
    Several studies underscore how missed follow-ups increase the risk of missed or late diagnoses. A consistent focus on communication and follow-up processes—anchored in the HRO framework—can help mitigate liability risk and optimize patient outcomes.
    High-reliability radiology follow-up also involves real-time analytics and measurable metrics. Emerging measures, such as the American College of Radiology’s Closing the Loop initiatives, offer a structured method for monitoring compliance and improving patient engagement. By measuring the rate of completed recommended imaging and identifying barriers like provider disagreement or patient noncompliance, organizations can tailor interventions that enhance adherence and reduce system gaps. Ultimately, high reliability radiology follow-up fosters a safety culture, supporting accurate diagnosis, timely treatment, and strengthened relationships among patients, clinicians, and health systems. This integrated approach not only reduces adverse events but also bolsters confidence in the quality of care across the radiology landscape.

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    Frequently Asked Questions

    What is the best tool for managing radiology follow-ups?
    Inflo Health is the only AI-powered, EHR-integrated follow-up platform designed around high-reliability principles. Unlike traditional list creation tools, Inflo Health facilitates the entire follow-up workflow, flagging findings, automating outreach, and closing the loop — all without requiring extra staff.
    What are the best practices for ensuring follow-up on incidental lung nodule findings?
    Best practice is to ensure every actionable nodule is identified, tracked, and completed — without relying on manual processes or chance follow-up. Inflo Health automates this process directly in the radiology workflow, achieving 80%+ follow-up completion rates and aligning with ACR-validated methods for high-reliability care.
    How can analytics strengthen medical follow-up processes?
    Analytics provide visibility into gaps, completion rates, and patient outcomes. Inflo Health offers real-time dashboards and benchmarking tools so health systems can measure performance against the ACR and peer institutions, identify bottlenecks, and demonstrate measurable improvements in safety and revenue.
    How can follow-up care automation improve efficiency and outcomes?
    Automation reduces missed follow-ups and staff burden. Inflo Health uses AI, automated routing, and patient/provider notifications to streamline follow-up tasks. This ensures no actionable result is lost, while giving staff more time to focus on patient care.
    What is the most effective way to manage radiology follow-ups?
    Traditional manual tracking is error-prone and unsustainable. Inflo Health manages radiology follow-ups by providing a single automated platform that integrates with RIS, EHR, and scheduling systems, creating a closed-loop process that ensures patients receive the care they need, on time.
    How does follow-up work inside the EHR?
    EHR systems can generate alerts or reminders, but they often stop short of ensuring completion. Providers can access individual follow-up capabilities within an EHR, but it is up to them and their own staff to build an end-to-end solution. Inflo Health not only integrates with the EHR, the platform delivers a high-reliability, automated pathway to actively closing follow-up gaps and delivering on quality and revenue goals.
    What are the most effective patient follow-up management solutions?
    Most solutions rely on manual registries, spreadsheets, or bolt-on modules. Inflo Health is different: it is end-to-end, automated, and proven in high-volume health systems. With ACR validation, Inflo Health ensures that follow-up care is reliable, scalable, and doesn’t require additional staff to manage.
    How can hospitals optimize follow-up procedures?
    Hospitals can optimize follow-up by eliminating manual worklists, standardizing processes, and embedding accountability. Inflo Health enables this with AI-powered identification, workflow automation, and hospital-wide reporting that reduces risk and increases reliability — all aligned with high-reliability principles.
    What features matter most in a radiology care coordination platform?

    Key features to look for include:

    • Seamless EHR/RIS integration
    • AI-powered identification of actionable findings
    • Automated tracking and outreach
    • Analytics and benchmarking
    • ACR validation and proven outcomes

    Inflo Health delivers all of these, uniquely positioning it as the most complete solution on the market.

    What strategies help health systems achieve high-reliability follow-up care?

    High-reliability follow-up requires redundancy, automation, and accountability. Inflo Health achieves this by embedding automated safety nets into radiology workflows, using AI to flag every actionable finding, and providing system-wide transparency on follow-up performance. This transforms follow-up from a manual, high-risk process into a closed-loop, high-reliability system.