ACR Highlights EAMC’s High-Reliability Radiology Follow-Up Success with Inflo Health

In its latest Bulletin, the American College of Radiology (ACR) spotlighted a critical challenge in radiology—missed follow-ups—and the innovative efforts underway to solve it. The article, “Making Follow-Ups Count with Process, People, and AI,” profiles East Alabama Medical Center’s (EAMC’s) adoption of a high-reliability framework powered by Inflo Health to close care gaps in radiology.

The piece explores how nearly 50% of follow-up imaging recommendations across the U.S. are missed, contributing to delayed diagnoses, patient harm, and lost revenue. Recognizing the urgency, EAMC partnered with Inflo Health to ensure follow-up recommendations are consistently identified, tracked, and completed—without burdening care teams.

This collaborative approach has enabled EAMC to close over 85% of follow-up care loops while reducing manual coordination tasks by 95%. By combining the ImPower program with AI, automated workflows, and real-time analytics, the initiative showcases how community hospitals can lead the charge in making radiology safer, more reliable, and more accountable.

Inflo Health is honored to support ACR’s national efforts and EAMC’s commitment to patient-centered innovation. Ensuring that findings lead to timely action is no longer optional—it’s essential.