Solution
Helping Hospitals Achieve High-Reliability Follow‑up.
Inflo Health: The Only Solution
Delivering High‑Reliability Follow‑ups
Inflo Health solves three big challenges for hospitals:
Quality Assurance
Inflo Health is built to drive quality outcomes including actionable incidental finding follow-up closure, communication and tracking of follow-ups, and timeliness of follow-up care. We do this for 100% of follow-up recommendations no matter the modality, program, or patient population.
Workforce Constraints
Every recommendation for follow-up must be actioned. For most hospitals and systems, there are not enough care navigators to ensure that every follow-up is communicated and managed. We deliver the automated patient and provider outreach that reduces the volume of manual, tedious tasks, expands the capacity of existing navigation resources, and focuses human intervention only on appropriate escalations. An operational study performed by a hospital client found that Inflo Health reduced manual tasks for follow-up navigation by 95%.
Liability Risk
Missed incidental finding follow-ups frequently lead to high-indemnity payments. Overall medical malpractice claim severity has been increasing. From 2014 to 2023, claim severity rose by 73%. Protection from liability risk requires that every follow-up be identified, communicated to patients and providers, and documented. Inflo Health inherently protects hospitals and systems from missed follow-up liability by ensuring that every follow-up is addressed every time.
100% Identification of Follow‑Ups
Our Large Language Model (LLM) engine scans every radiology report across modalities capturing all follow-up recommendations. This ensures that every patient, regardless of their care journey or complexity, gets the timely attention they need.
Real-Time Risk Monitoring
Inflo Health flags potential failure points the moment they arise, empowering your teams to intervene before missed follow-ups can escalate into patient harm or liability risks.
End-to-End Automation
Inflo Health automatically organizes follow-ups by urgency, department, modality, and due date, while reaching out to patients using their preferred communication channel (text, email, patient portal, or mail) and ordering providers through the EHR or other outreach. This reduces administrative overhead, mitigates human error, and expands the capacity of the current navigation team.
Seamless EMR Integration
Built on modern interoperability standards (FHIR, HL7), Inflo Health integrates with EMRs like Epic and Cerner. The result is a single point of connection with clinicians, minimizing IT burdens and ensuring unified workflows across your organization.
Attribution Tracking
Inflo Health provides detailed analytics on who initiated each follow-up, how it progressed, and what outcomes it drove. This level of visibility helps clinical leaders validate the return on resources, highlight successes, and pinpoint areas for improvement.
Rapid Go-Live
Our flexible implementation model and out-of-the-box integrations allow most hospitals to launch Inflo Health in weeks, not months. We handle the heavy technical lifting to minimize IT disruptions.
Scalable to All Follow‑up Care
Start with specific clinical areas or departments, then expand as needed—our program specific capabilities ensure you can scale at your own pace while maximizing ROI at every step.
