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Chaos at the Bedside: Terry McDonnell, DNP, RN, on Innovating the Way Nurses Work

November 5, 2026 | Season 2, Episode 11

Bedside nursing has become increasingly complex, physical, and chaotic. Duke Health’s Terry McDonnell, DNP, RN, ACNP-BC, shares how her team is reimagining bedside work through technology, virtual care, and a new co-care model that splits nurses’ time between the bedside and a virtual care center. She joins Success in Chaos to discuss making nursing work more sustainable, preparing the next generation of nurses, and why curiosity may be the most important skill for healthcare’s future.

Every health system in the country is competing for nurses. Terry McDonnell, DNP, RN, ACNP-BC — SVP and Chief Nursing Executive at Duke University Health System and Vice Dean of Clinical Affairs at Duke’s School of Nursing — thinks most of them are solving the wrong problem. Her position, stated plainly: the licensed RNs exist. The willingness to do bedside work, as currently built, does not. “We’ve made it untenable,” she says. That reframing changes where a leader spends the next dollar.

The chaos. McDonnell oversees nursing for a system with 30,000+ employees serving more than a million patients, and she does not soften her read on the operating environment. The American academic medical system, she says, is not financially sustainable in its current state — transformation is compulsory, not optional. Meanwhile, the bedside job has accumulated too much: “It’s become too chaotic. There’s too much to manage, there’s too much noise.” Nurses leave because the work is physically punishing and because the only visible path out of it is the door. At the same time, patient expectations have flipped. Reputation alone no longer draws people to academic medical centers; they want care when, where, and how they want it.

The leadership move. Rather than build a separate virtual nursing department, Duke split the week. On three med-surg innovation units, inpatient nurses are cross-trained so they work two shifts at the bedside and one in the virtual care center — same patients, same providers, same colleagues. The units were rebuilt with on-demand computer vision and in-room digital whiteboards, designed alongside frontline staff and industry partners. Nurse managers hold shared governance. School of Nursing faculty capture pre- and post-implementation data from staff and patients.

What it produced. During three simultaneous rapid responses one night, the virtual team took over rounding and visual checks on the rest of the unit while floor staff managed the deteriorating patients. Virtual nurses complete discharges when bedside nurses are buried, freeing beds for patients boarding in the ED. Nurses report the work feels less chaotic. And Duke’s 16-month MSN entry students now rotate through the virtual care center as a required competency.

Why leaders should listen. McDonnell still sees patients in clinic every other week — deliberately. This is a rare, specific look at how a large academic system redesigned the job itself, told by the executive who has to live in it.

Listen to the full conversation.

Episode Chapter Guide:

00:39 Introduction to Dr. Terry McDonnell and her journey
02:15 From bond trader to healthcare leader
03:41 Personal stories of healthcare challenges and lessons learned
07:00 Impact of healthcare system transformation and innovation
08:11 The co-care model: integrating virtual and inpatient care
13:21 Preparing clinicians for digital and virtual care delivery
15:17 Details of the co-care model and technology integration
20:55 Patient and staff experiences with virtual care
22:58 Leadership in healthcare transformation and team engagement
26:29 The future of healthcare technology and nurse training
32:38 Advice for future healthcare leaders and the importance of curiosity

Full Transcript

AI-generated transcript. Accuracy may vary; please excuse any transcription errors.

Terry McDonnell, DNP, RN, ACNP-BC: the world is changing so fast and technology is it’s it’s this is this is our industrial revolution. And work is changing meaningfully, and I don’t think we really have a clear line of sight to what things really are gonna look like in five years. and the reason I say be curious is because don’t go into anything with any pre preconceived set of notions. Be curious, learn, adapt. Those are the skills that are going to lead a pathway of success and contentment, quite frankly.

Angela Adams, RN, BSN: Welcome to Success in Chaos, a healthcare podcast where each episode is dedicated to unlocking success amid change and uncertainty. I’m Angela Adams, the CEO at Inflo Health.

Kandice Garcia, RN, BSN: I’m Kandice Garcia, owner of Tungsten QI Partners and quality director for the ACR Learning Network.

Angela: We are so excited to have Dr. Terry McDonnell on today. She started her career on the oncology bedside, and this is her second career as a nurse. Rose to running one of nursing’s largest health systems in the country, all while still seeing patients every week. At Duke, Dr. Terry McDonnell serves as SVP of and chief nursing executive. Vice Dean of Clinical Affairs. She has built a co-care model that splits a nurse’s week between bedside and a virtual care center. She’s rewriting nursing education to match. We are so excited to have you on the show today. Welcome.

Terry: Thank you so much, Angela. It’s a pleasure to be here with both of you.

Angela: Absolutely. So we love it when we have people on that nursing was their second career, but it seems like you have evolved through an incredible journey. tell us about your background and how you landed in the seat that you’re in today.

Terry: Well, I stopped counting careers actually.

Angela: Okay.

Terry: I started my professional life after undergrad as a high-yield bond trader for Colonial Management Associates, which is actually no longer in existence in nineteen eighty-nine. And, you know, over the course of I would say the first decade of my professional life, I have I did all sorts of crazy things. I owned and operated my own restaurant. I served as a pastry chef. I ran a Montessori school. Those are the skills I think I still use most today.

Angela: A while.

Terry: you know, when you’re when you’re young in your career and you’re also a young mother, you figure out how to do things that are going to generate income and value while also focusing on. the the little ones and that was why I think I had the the the disparate opportunities early on in my career. the way I made it to healthcare though was life happened. a couple of actually it was three events. starting in nineteen ninety six my mother at the age of fifty had a massive hemorrhagic stroke and ended up with an above the knee amputation She was in the ICU at Massachusetts General Hospital. gosh, I lost count of of the time that she was there. It was pr it was greater than a week. And you know, that that taught us a lot about healthcare. we ended up bringing her home from rehab with an open amputation because we walked in, my my father and I walked in one morning. To visit her and found blood, dry blood on the floor next to her bed. And we asked what had happened. And you know, we talk about harms and we talk about falls. Well, I I know firsthand what the real impact of that is on a family and on a patient. And within two days we learned all we needed to learn about how to care for an amputation, how to get her A hospital bed in a wheelchair and turned our first floor of our rented townhome into a rehabilitation unit and we were off to the races. I yeah. Yeah.

Angela: That’s incredible. Wow.

Terry: and then after nine well actually a few years later, my son ended up with a very bad case in the year two thousand with a very bad case of group A strep bacterial and bacterial pneumonia again at Mass General Hospital, and I credit that hospital to to saving his life. He was in and out of the ICU. We were there for 25 days. at one point he

Kandice: Mm-hmm.

Terry: came out of the OR with two chest tubes and a pericardial window. So imagine an eight-year-old with three chest tubes intubated. but you know he’s alive and well and an attorney in Boston. And then in after nine eleven, we lost my father to interstitial pneumonitis again at Massachusetts General Hospital. So there is a theme here.

Angela: I would say

Terry: it was geographic, but also just an incredible academic medical center. And you know, you see how clinical research makes real and meaningful impacts when it’s translated

Kandice: Mm-hmm.

Terry: to the bedside. My son was on an early TPA trial. when she was intubated, was throwing microamboli and was on a nitrous trial. you know, these are the things that, you know, save people’s lives.

Angela: So this kind of developed your whole journey into man,

Terry: Mm-hmm.

Angela: I’m gonna go into healthcare, I’m gonna make change, I’m gonna be the impact. And tell us, does that still come to the forefront of your mind in your daily role today and how?

Terry: Well, so it’s evolved over time, right? you know, when you’re at the bedside, it’s how can you make an impact on the human in front of you? And when you’re sitting in a in a seat like I am, it’s how can you make a meaningful impact on the thirty thousand plus employed lives that we have in the Duke Health System and then the million plus lives we serve as patients.

Kandice: Mm.

Terry: And I think we can all hold hand hands and agree that the American medical system and academic medical the academic medical system is not really financially sustainable in its current state. We necessarily have to transform, we have to do things differently. You know, by the pure numbers, there is not a nursing shortage. There are plenty

Angela: Interesting.

Terry: of RNs, people with an RN license to fill the jobs that we have in this country. Where we have a shortage is people who want to do the work at the bedside because we’ve made it untenable.

Angela: Yeah.

Kandice: Mm-hmm.

Terry: It’s it’s become too chaotic. There’s too much to manage, there’s too much noise. So when I think about transformation and innovation, it’s how do we impact that work to make it manageable, to make it more attractive, to make the time that we spend at the bedside, either as a nurse, an advanced practice provider, a physician, how do we make it more value added, more meaningful? How do we make it something that people want to go toward again?

Angela: I love that.

Kandice: Yeah, and you know, when we were talking to you before, you told us that you still maintain a clinical practice while

Terry: Mm-hmm.

Kandice: serving in the C-suite. Tell us it’s so uncommon to hear even anybody in higher than a manager level to be able to do that. How how do you maintain that type of connection with the patients and staff? And what it why is what drives you to do that?

Terry: well, one point of correction. I’m actually in clinic every other week, not every week. but

Angela: Okay.

Terry: I’ve I’ve always kept that as part of any discussion around a role that I would that I would consider taking on. I think it’s really important for the person sitting in my seat to understand the work. And the way I best understand the work is to be living in it. It’s just it’s it’s how I function, it’s how I operate. But also I came into this because I wanted to be taking care of people. And so that’s that’s really meaningful to me. I think it gives me some street cat street cred. I think it gives me different perspective, but it’s also my why. And what’s interesting is our new CEO is a transplant pulmonologist by training. but is going to be working as a as a consult pulmonologist, but in the virtual care setting, because he wants

Kandice: Mm-hmm.

Terry: to understand how we can deliver specialty care virtually. So I I’m not alone at Duke in in my philosophical approach to maintaining some kind of practice while also sitting in an administrative role. This this our CEO is doing the same thing.

Kandice: That is so unique.

Angela: I loved one of the one of the quotes that you made in our prep call that I wrote down was you don’t solve problems by thinking them up in an ivory tower. And I loved that. So by maintaining that clinical practice and making sure that you understand what’s going on, you’re able to really impact change and redesign of care. I think sometimes it’s easier said than done, especially In a place the size of Duke, you know, my my background is at Duke. I feel a special place in my heart for Duke because I started my nursing career there. But man, is it an engine? I mean, you’ve got med students, nursing students, fellows, residents, attendings, and you’ve got the university as well that’s tying into it. So how do you redesign when You’re at a place that is such a big kind of wheel and system turning. It seems like that would be a really tough challenge.

Terry: Well, I I think the the the very things that make it seemingly big and inflexible are the very elements that make this possible. So literally before talking to you both, I was on a call with the dean of the school of business and the dean of the school of engineering and our CEO and one of my colleagues, and we were talking about how does Duke do lean transformation differently than the rest of the world? Well, we do it by looking at it with our partners. Who else gets to have schools literally on the same campus where you can invite students in to help you see problems differently, think things through. We do have medical students, we have nursing students, but we also have engineering and business students. and global health students and it all comes together in a way that we can work with frontline staff and really think about seeing the world from a true 360 perspective, which is different than a lot of other systems do. We I mean everybody has an addiction to consultants and we all

Angela: Yeah.

Terry: bring consultants in, but It’s different when you’re really bringing people in to bring the best of what they have, which is that academic, let’s think differently, let’s challenge convention lens. You know, and never before in history have we had the opportunity to integrate technology in in as we do now. I mean, it’s game changing.

Kandice: Everything is changing. I you know, from the way that we practice care to the way that we teach our up and coming clinicians and leaders in this new world, what are some of the capabilities that clinicians need now that just weren’t part of the job like twenty years ago? And how are you guys preparing for that future? How are you preparing your workforce for that future?

Terry: digital digital care delivery is huge. You know, we we grew up, you know, I I was referencing Man’s Greatest Hospital, you know, as as being so incredibly informative to who I became as a as a clinician. but you know, we’ve we’ve traditionally had these these models of care where Just by who we were for reputation, people wanted to come to us. That’s changed. We are increasingly becoming a consumer-driven business, essentially. I mean, it’s the business of delivering care and wellness. And people want care when they want it, where they want it, and how they want to engage, which is different, which means that we need to position ourselves to really leverage. digital care delivery models in ways that we have not historically in academic medicine. you know, I right now with my prime membership can get an e consultation on a few hundred different conditions. That’s what peace.

Angela: I just did it last week, Terry, so

Kandice: Ha ha ha

Angela: I I’m a user.

Terry: Yeah, I mean, you know, I I can I can get, you know, refills for my toothpaste and my medical consultation all on one platform. But

Angela: It’s a crazy world.

Terry: that’s what that’s what

Kandice: Ha ha ha.

Terry: that’s what people want. That’s what they expect. So when I

Kandice: We expect.

Terry: think about readying the workforce and all of us as clinicians, it’s how are we going to be skilled in bedside delivery, but also be skilled in virtual and digital delivery.

Angela: I love that. So in our prep call, you talked a lot about a co care model. And I think this is the perfect time to bring it up.

Terry: Mm-hmm. Yeah. Yep.

Angela: You are very excited about talking about it. Please tell us, tell the audience what what that means and what is that co care model that you guys are excited about.

Terry: Yeah, we’re we’re actually we’re live. We’re super excited about it. It’s so what it is, is we’re very opportunistic here at Duke. We had to do some uplift of some of our inpatient units at our university hospital. And we decided while we were doing this re refurbishment work, why not bring new cabling through and think about how we can really think differently. about integrating technology into the hospital acute care setting in ways that we haven’t. So we tasked our chief nurse, our chief nursing officer of University Hospital to go to a couple of conferences and educate ourselves on all of the possible technologies that are out there that we could bring to the care setting. And where we landed was with some partnerships with with industry professionals around computer vision. So we’ve got a partner that has installed computer vision cameras. Again, they they’re only on demand. They’re not constant. It’s not like CCTV where you’re constantly being filmed. We’ve also partnered in the creation, another another organization on the creation of the digital whiteboards, so information boards in the patient room to help With information for the patient and family, and also the ability to deliver virtual care in the room. And we worked with the staff and providers that work in these three care units and our industry partners on designing how we would leverage these technologies around care of the patient. We’ve also gotten feedback from patients and families. And one of the things that we’ve established in the in these what we call them our innovation units, one of the things we’ve established is a hybrid virtual care delivery system that we call the co care model. So traditionally our inpatient nurses work three twelves inpatient on an acute care unit in the hospital. And these are med surge units. And what we said is imagine if we cross-trained all of our inpatient nurses on these three units so that they could also be part of the virtual care workforce. So now we’ve got nurses who are working two shifts a week inpatient, one shift a week in the virtual care center, working with the same nurses, same cadre of patients, same providers. helping with admissions, discharges, second sign. we had we had an instance where we actually had three rapid response events going on. So basically patients deteriorating to the point where perhaps codes might have been called always at night, because you know these things always happen at night. So, you know,

Kandice: Yeah.

Terry: you’ve got

Angela: Yeah.

Terry: you’ve got Staffing night staffing responding to three very sick patients, but they’re focused on the three sick patients, but they’ve got a whole unit of 30 patients to watch. They were able to let the virtual care center know that this was happening and could they please watch the other patients?

Kandice: Mm.

Terry: So the virtual care nurses were able to make sure that the other patients were safe. They were rounding on them so that they would beam in. Let the patient know, hey, I’m just checking on you, or just a visual check. Again, we we we make sure our patients know that our virtual care nurses do round and check on patients, just like the the the patient the nurses who are on the floor will poke their head in and round. That’s part of how we maintain patient safety. But that’s just the one of the best stories I can tell about how well that worked. The other thing is is we’re hearing from our nurses that, you know, this team based care delivery model is really making a meaningful impact. It’s making the work at the bedside less chaotic, less stressful, because they know that that virtual care nurse, say a patient’s got a discharge order, and you know, the nurse has an assignment where maybe they’ve got two patients that require a lot of care first thing in the morning. They can’t necessarily get to that discharge.

Angela: Storage.

Terry: But then we’ve got patients

Kandice: Yeah.

Terry: in an emergency department waiting for those beds, but the virtual care nurse can do the discharge for them. They can do the education. They can go through everything with patient and family.

Angela: that’s amazing. So how is the

Kandice: As you’re talking, I’m well

Angela: I was gonna say I’m I have so many questions about this. The the nurses, you

Kandice: So many

Angela: said the response has been really good and and exciting. How have the patients experienced it? I would think that having more real-time feedback and being able to talk and ask more questions and maybe even getting to spend more time with clinicians, is that what’s coming through? Or how are patients experiencing it?

Terry: Well, we’re actually and again because we’re an academic medical center, a part of our multidisciplinary team is actually some faculty from the School of Nursing who are helping us capture data. So we did we did pre survey data gathering from staff and patients, and now we’re getting more data, satisfaction data from our patients. So far it’s been very, very well received. Patients do like having that nurse who’s focused who’s not getting called to go to another patient room or or getting called out for any reason. there are always going to be patients who are going to be a little bit skeptical, and we’ve had patients decline having the co the artist the the computer vision model in the room go live for them. But and again, they can they can do that. I mean, patients can refuse to have students. That’s all part of the environment that that we’ve built around the care of our patients. But for the most part, the majority of our patients sign on for it and they like it.

Kandice: You know, I was just thinking this is such a thoughtful model from the technology that needs to be put in to the way that the rooms are designed to the shifting like for the nurses to the communication. I mean, how much had to be designed? I can only imagine that these are frontline nurses that are now are co-designing it with you. You know, it’s one thing I love about nursing is like we get to care for patients, but we also get to be architects and designers and you know technology leaders. How do you bring what is it like to lead in this environment where you’re leading through transformation and you’re bringing up really new leaders in each of these areas who then take charge. What is what is tell me a little bit about how leadership occurs in transition like this?

Terry: Well, I mean, that’s been the best part of all of this. So when we went to the three nurse managers on these units and we proposed this to them, you know, I would say we had three very unique responses, but they are all leading beautifully in this space. We’ve established shared governance and in fact we do tours almost daily at this point. Bringing various stakeholders, bringing people who are interested in learning more about it through the units. And our nurse managers have been our greatest ambassadors. They have embraced this, they see the potential, they see the opportunity, you know, because the worst thing for any frontline nursing leader is to not have the ability to make a meaningful impact, to improve things for your patients, for your staff. And these three nurse leaders have just been phenomenal at helping us think differently, engage the staff, make sure that the staff voice is present. And honestly, our physician leadership on those units has been phenomenal as well. It is a truly multidisciplinary team that is working together. I I had one physician leader come on a tour and he looked up and he’s like, wait. So If I’m operating at three different hospitals and we go live with this, you need to tell me that on the data discharge, I don’t have to worry about trying to make it from one hospital to another to check in with the patient. I can just beam into their room and talk to them. I’m like, yeah,

Angela: Yeah.

Terry: you can. We will figure it out.

Angela: Yeah.

Terry: But I mean, this is this is like this is how we’re developing and we’re changing the model in real time. And it’s it’s cool because the people who are most stressed out. I mean, this is a busy surgeon who’s worrying about trying to get to three different sites where he takes care of patients and operates on patients to make sure that he can he can have that that warm connection with the patient before they leave.

Kandice: I mean, I think that’s

Angela: That’s incredible.

Kandice: how technology integration can be done well. When we innovate the future and we think about the technology that we have in our normal lives, and healthcare systems, like we said, they’re huge systems that require a very specific type of leadership. I always say they’re stable, like in their mediocrity. And we have to make room for the technology. You can’t just say, hey, here’s technology, plug and play, now we can do this. You really have to make room for the technology. You have to train everybody to interact with it, to design it, to participate it. But when a healthcare system commits to this type of transformation, what is possible is, I think, what we all envision that relief, that that gift of ease that technology can bring us in a well-designed system with a really supportive visionary leadership. It is so hard to come by and I mean you’re saying you’re giving tours. I would love to see this. I think everybody would love to see this. I think this is the future of healthcare that we envision. Just really, really commendable and inspiring, I think, to see healthcare systems really doing these, these important changes.

Terry: Well, you just let me know when you wanna come come for

Kandice: Yeah.

Terry: a tour and I will happily set it up for you. It’s really just seeing how the staff have embraced it is just it’s so much fun.

Angela: I think you’re one of the first that we’ve spoken with that has this live. A lot of people talking about it.

Kandice: Mm-hmm.

Angela: I remember even when EICU was becoming a thing, you know, back even a decade ago. But to redesign in this model where you’re taking all of the latest and greatest technologies and putting it. One thing that you said though, that I really think is a little genius, is that the nurses are working two days inpatient. like normal

Kandice: Nice.

Angela: and then they’re working virtual care. I remember back when EICU was first happening, there was, let’s say, some tension between the EICU staff and the inpatient. And what you’re doing by doing this like hybrid model is they’ve all kind of walked a mile in each other’s shoes and they realize that like both sides have their challenges. And so how do we help the other one be successful? or be more successful despite the limitations on both sides. There’s limitations when you’re inpatient and you’re trying to take care of patients, and there’s limitations on the virtual front. So I love that you have nurses kind of hybrid and co-training because I do think that was our biggest struggle was we felt like, well, they don’t understand what’s going on. They’ve never been right here. And the and the EICU staff were like, well, you don’t understand. And so there was kind of a disconnect between the teams. Is that why you designed it that way?

Terry: that’s that is absolutely a contributing factor. also trying to decrease just the physical burden. Bedside nursing is very, very physical. We lose a lot of nurses because they just they they can’t do it. and I would much rather show nurses there’s a path within the health system. to change, evolve, grow your career

Angela: I love that.

Terry: and not leave.

Angela: Yeah.

Terry: I am I I will work with any nurse who wants to try something different, do something new, move to a different area. I would much rather cultivate that kind of a culture than have people leave the system.

Angela: Amazing. I love that. So I do talk to nurses all the time that are like, hey, I have to get out of nursing. Help me understand how you transitioned. And it breaks my heart because we need good nurses and we need longevity in our nurses, right? That’s what gave us all the experience to make judgment calls and be the best possible nurses, especially in the ICU. And those are the nurses that are leaving by droves. And when you’re left with a very young nursing unit where you don’t have the experience in all of these layers, it’s really ultimately the staff and the patients that are going to suffer the consequence of that. So I love that you’re creating space for kind of transitions within nursing, which I don’t think have ever really truly existed. You could go from an ICU nurse and then say, I’m gonna go work at like a day clinic or something like that. but there’s still a lot of, I would say, physical demand on the nurse. one question for you. with your oversight for being the vice dean for clinical affairs and also your role as chief nursing officer, tell me how you’re helping bring the next generation of nurses forward. I’m sure a lot has evolved and changed since. Kandice and I were in nursing school. So help us understand that evolution of just how to better train nurses to enter the environment today.

Terry: Well, I you know, it’s interesting. So we’ve now gone to competency based learning, which is phenomenal. And the competencies are changing. And this is the first year that we have nursing students. So DUSON has the the Masters of Nursing entry. So it’s a I think it’s a sixteen month program. You go from having, you know, a degree in something, undergraduate, and in sixteen months You’re a master’s prepared pre-licensure nurse. And we are now, as part of the clinical rotations, all of those students are rotating through the virtual care center. So we’ve actually added virtual care delivery as part of the competencies for our nursing students. And that’s how you redesign the education so that you’ve got a workforce that is ready for really what healthcare is gonna look like when they graduate in sixteen months.

Kandice: They’re not gonna be able to go anywhere else. They’re gonna be like, Where’s my virtual care nurse?

Terry: Ha ha

Kandice: Where’s my team? Yeah.

Angela: That’s Terry’s retention strategy. Yeah.

Terry: Well that’s all part of it too.

Angela: Well, this has been amazing. we need to wrap up here, but just wanna say thank you for all that you’re doing out there for nursing. you touched both of our hearts in like understanding that you’re trying to create space for a nurse no matter where he or she is in their journey. And you’re doing phenomenal work. I think we are gonna come see your unit, absolutely for sure.

Kandice: Yeah.

Angela: in closing, we always like to ask a question of our podcast guest, and it’s imagine you’re coaching your best friend, son or daughter. What is the most important skill that you would tell them to work on to be successful in the next decade?

Terry: Be curious.

Angela: I love that. I love that. Tell me more. Why be curious?

Terry: Yeah. Well, I I think because the world is changing so fast and technology is it’s it’s this is this is our industrial revolution.

Angela: It is.

Terry: And work is changing meaningfully, and I don’t think we really have a clear line of sight to what things really are gonna look like in five years. and and the reason I say be curious is because don’t go into anything with any pre preconceived set of notions. Be curious, learn, adapt. Those are the skills that are going to lead a pathway of success and contentment, quite frankly. Because I think if you if you if you know, I think about kids going into college today. If you go in with a with a preconceived set of notions that by X date I’m going to be doing these things, you may be deeply disappointed because those things may evolve and change into something different. And you always need to be willing to walk through the next open door, which is how I’m sitting in this seat today.

Angela: I think you’ve walked through

Kandice: Mm-hmm.

Angela: twenty five or thirty doors at this point, Terry. Yeah.

Terry: I’ve lost count.

Kandice: well, thank you so much for joining us today. This was a wonderful discussion. I think very inspiring for what healthcare could bring to our patients and to our staff. And thank you so much for joining us. Thank you.

Terry: Thank you both. It’s been such a pleasure.

Kandice: And thank you, audience, for joining us on Success in Chaos. Please be sure to like, follow, and share today’s episode on Spotify, Apple Podcasts, YouTube, or wherever you get your podcasts. And a special thank you to the Inflo Health team for their production support.